Hi everyone, I wanted to share my horrible experience with a vendor. I ordered a canon 50d as a backup to my 5dmii. I received the delivery today; however, the lens was not included in the box, only the camera and other contents were included (in a box clearly labelled kit 18-200). I sent a note to the company and attached two pictures of the box, along with all the full contents displayed on my table. I was concerned that part of the contents within the box was missing, specifically the lens which came with this kit. I wrote a note, hoping this vendor would remedy the problem. After further inspection of the camera, I have found another major problem. I was looking through the contents and tried to take a few pictures with one of my lenses. This canon 50d does NOT have the live view mode listed in the menu. The button is located on the body, but when I go into the menu settings, it should be listed right under sensor cleaning like it did on the 50d my colleague uses, but the option does not even exist anywhere on this menu. There is clearly a major problem with this camera; beyond the box coming with missing contents this has major faults in manufacturing. I'm in shock, but GLAD I purchased it on my amex which will give me a full refund. I am just in awe that such a company exists. Abe's of Maine (located in NJ) had mixed reviews on resellerratings.com. I see tonight that the reviews should cause buyers to run the other way. I cant believe this... and wanted to share my story with everyone. Thank goodness for amex!!!