I shot a digital picture in NY for a present. I played around, did some very simple cropping, and then sent it off to my local Ritz camera for 1 hour printing. My plan was simple: Have an 8x10 print made, buy a ready made frame, and deliver the present. Instead, the 8x10 became an 8x12 which complicated matters. The Ritz store explained that the 8x10 image was "cropped" (left and right) and to protect the image, stretched the photo to the 8x12 size. I appreciate what they did, preserving the intent of the image but I don't understand why this was necessary and am hopeful someone can explain this to me. At the same time, I had an original (untouched, not cropped) image printed and it fit nicely in the 8x10 space. Thanks in advance.