Anyone here use Art Leather? I have tried to order from them twice and their customer service was awful. I really like the products, but their order completion time is SLOW and customer service lacking. Case in point, I ordered a proof box from them on 4/1/05 and they sent an e-mail asking for my tax ID, studio name and webiste. Well, I heard nothing and assumed that they were processing. Two weeks pass by so I sent a follow up e-mail. I forwarded the e-mail I had originally sent that contained my info and their reply was that I hadn't confirmed the info they needed and to please do that, and that it would take 3-7 days AFTER that to even start processing my order. What irked me was that I included the needed info AGAIN and the didn't see it then either. So, I ended up ordering two proof boxes from B&H and they have already shipped. Just wondering if anyone here has had similar experiences? I tried to order a proof book from them last year with the same slow response time.