Attention Canon 24-105mm users...

Discussion in 'Photography Equipment & Products' started by Photog38, Jun 4, 2010.

  1. Photog38

    Photog38 TPF Noob!

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    I just received my Canon 24-105 today, but am a little concerned. Here's what happens:

    1) The camera is powered off and the lens is retracted all the way to
    24mm.
    2) When I turn the camera on, there is a clicking sound coming from the
    lens and the auto focus mode (whichever mode it is set to) on the top
    LCD flashes.
    3) I rotate the zoom ring slightly (not even to 35mm) and it stops.

    This doesn't happen every single time, but it happens most of the time. Also, when the AF mode is flashing, the aperture flashes between whatever it was set to last and 0.0. I think it is safe to assume that it is something to do with the auto focus since this doesn't happen when the AF switch is in the manual focus position.

    Ideas anyone?
    Thanks
     
  2. usayit

    usayit No longer a newbie, moving up!

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    Not normal.
     
  3. Photog38

    Photog38 TPF Noob!

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    So should I contact the seller and request a replacement?
     
  4. usayit

    usayit No longer a newbie, moving up!

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    you never said of your purchased new or used.
     
  5. Feezor

    Feezor TPF Noob!

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    I got mine a week or so ago and it does not do that. I would see if you can get a replacement.
     
  6. Photog38

    Photog38 TPF Noob!

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    Yes, I purchased it new.
    I received a reply from Canon technical support and they said that this does not sound normal and that I can send it in for service. Would it still be worth contacting the camera shop that I purchased the lens from, or should I just send it to Canon to be serviced?
    Thanks
     
  7. usayit

    usayit No longer a newbie, moving up!

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    Take advantage of store return policy..... that's what its for.
     

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