Moonb007
TPF Noob!
- Joined
- Jul 27, 2008
- Messages
- 221
- Reaction score
- 1
- Location
- Houston
- Website
- stockphotos.webonsites.com
- Can others edit my Photos
- Photos NOT OK to edit
I am wanting to post this just to warn everyone about bad costumer service at NewEgg.com. They will not take refunds. I bought a processor for my computer that was fired over the weekend. Once I got it I realized it was the wrong one and and within a day from it arriving I requested that I return it for a refund. The item was unopened in all original packaging. They require you to send an email to support and from there Newegg will decide if you can return the item. I of course was denied, which is ridicules sense its unopened and brand new. I personally expected to pay shipping and a restocking fee, but not complete denial. They don't post anything up front saying it is a non-returnable item and according to the support some items are and some aren't. It also sounds like its personal judgment left up to the support person, all very shady. I however will never buy something from NewEgg sense this is a horrible policy, but I want to inform all my colleges.
Kevin
aka Moonb007
Kevin
aka Moonb007