basICColor display v4

Discussion in 'Photography Equipment & Products' started by Garbz, Jul 16, 2008.

  1. Garbz

    Garbz No longer a newbie, moving up!

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    It's not often I write something bad about a program but this one takes the cake.

    After downloading the trial of this calibration and profiling program to try and generate an ICC profile for a uni experiment and checking the manual to see yes my display is supported and can be hardware calibrated I fired it up and low and behold the option for "Hardware (LUT)" was totally greyed out. After messing with it and looking through the help finding nothing I decided to see how calibration goes with using the DDC to control brightness of the screen and the videocard's lookup table (this is not ideal since it limits the possible colour output in order to make the colours appear correct. Something they call "Combined hardware software calibration"

    So after 10 min of twiddling my thumbs it brings up a window saying calculating please wait. And so I wait. and wait. and wait. and give up. It managed to do all the calibration work and then lockup while simply writing the ICC profile, a trivial task given that the spec is open and there is free example code to do it available.

    Ok so the above was probably my fault right? So I reset my screen using the NEC software (the DDC control turned it surprisingly dark definitely unusable for photos) uninstalled the software, rebooted, reinstalled, and .... now the "Combined hardware Software" option is greyed out. Say what? So now it can't even control my screen anymore? Ok no biggie, try again using software only. So I painstakingly spend 10 minutes fiddling with the controls, something which was automated only half an hour earlier, and get through the calibration, and volah ICC profile done, and looking totally wrong.

    At this point I gave up and removed the software and restored my old profile. But upon rebooting my computer is now showing the wrong screen resolution, and the wrong screen, oh and NEC's software doesn't even recognise the screen as attached anymore. So I'm here trying to reinstall the drivers for my monitor / video card trying somehow to get windows to say "NEC blah blah blah (Digital)" instead of just "Plug and Play" and nothing is happening. I am at this point very pissed since this program wasted several hours of my life, and I simply restored a ghost image of my windows partition to erase it from ever having been on my computer.

    @#$@% The screen still isn't working. At this point I'm panicking and I call up NEC tech support. After a while getting no where with the staff they sound like they are getting close to asking me to set the screen back on a warrenty claim. I even tried plugging my screen into a different computer in the house, same deal Plug and Play limited at 1280x720. When I plugged the screen back into my computer (at this point NEC have recommended I start the process of a warrenty repair) I accidental plug it into my analogue connector on my computer and volah screen identified correctly. So in analogue it works but when I switch to DVI it again doesn't do anything. Finally I figure out that via the DVI-A connection I get DDC control, fire up the NEC software and reset the screen. Game over I win!

    I must say I even prefer the "Vista" experience to this. I wonder how many people out there stuck in this situation would have gotten their screen working again.

    I hope anyone who uses basICColor display 4 has a better experience than I do. To be fair to the company I didn't try their tech support, but still a piece of software that somehow manages to completely screw the connection on the screen end even though NEC's DDC spec is easily acquired and probably implemented given that the screen is listed as supported by the software, well given I removed it (killed one may say) I think it deserves a Darwin award.

    :grumpy:
     
  2. Bifurcator

    Bifurcator TPF Noob!

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    Ha! Yep, that sucked! That specific thing hasn't happened to me (yet) but I've had experiences just like it just about the entire time I used windoze. From NT v3.22 (I think it was) straight through to 2000 and XP anytime I wanted to add, modify, or try something. Prior to my life with Windows and/or in dealing with other OS's (PDP 11 VAX, Pet/Pet II CPM, MS-DOS, OS2, OS9, IRIX, SunOS/Solaris, Amiga OS, Gem, BeOS, NeXTSTEP, and Mac OS 1.x ~7.x) during, I never had stuff like that happen to me. Since dumping Windows for OS X it hasn't happened since <knock on wood>. I have (amazingly) however, had a windows laptop for about 2 years now and in use almost every day with almost no troubles (although I don't modify or add to the system) so I think it's just that windows hates me. That's OK though because the feeling is now mutual. :D


    Anyway, glad you got it back up! BTW, what's a Darwin award? :p
     
    Last edited: Jul 17, 2008
  3. Garbz

    Garbz No longer a newbie, moving up!

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    Darwin award is given to the incredibly stupid who take themsevles out of the gene pool, meaning they can no longer reproduce or die. Full of classics like a guy from Texas who decided to try and rob a gunstore where a cop was at the counter. The cop, store owner, and 3 customers turned and offloaded some 30 bullets into him.
    Or the guys who got horridly drunk, went for a road trip and then tried to throw a lit stick of dynamite out of the car window... without actually opening the window.

    Actually in all fairness I gave this software a run on another computer which had no fancy screen and it worked rather well, this is where NEC's SpectraView software will not work because there's no NEC screen on it. Still I don't think i'll keep it after the 14 day trial expires. I wonder how well the mac version of this software runs.
     
  4. Josh66

    Josh66 Been spending a lot of time on here!

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    :lmao:

    Gotta love Texas...lol.



    http://www.darwinawards.com/

    edit
    Sorry if this is a hijack, didn't mean to...
     
  5. Bifurcator

    Bifurcator TPF Noob!

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    Nah, it's a good jacking! It's much better than 10 people telling him he's all wrong when it was just intended as a vent - like they did to that green haired mohawk guy. ;)

    Darwin award huh? :D Well it's appropriately named! Darwin himself should receive one. :p
     

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