Best Sources for Used Photographic Equipment

Discussion in 'Photography Equipment & Products' started by flyinglentris, Dec 14, 2017.

  1. Braineack

    Braineack Been spending a lot of time on here!

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    they aren't sitting on a "pending" order, the authorization has to expire -- it can take up to 8 days. The issue is, paypal removes those funds from your account unclear it posts or returns. It's even weirder with PP CCs. If you used a regular CC -- it would just be a pending charge.


     
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  2. flyinglentris

    flyinglentris TPF Noob!

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    I have already talked to PayPal and they sent me back to Adorama to get them to provide information about the cancellation and release of the "Pending" on their corporate letterhead. They indicated solidly that Adorama had to release the money back to me. They could do nothing. Should I be angry at PayPal too?
     
  3. Braineack

    Braineack Been spending a lot of time on here!

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    did we just time travel?!
     
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  4. SquarePeg

    SquarePeg Hear me roar Staff Member Supporting Member

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    I’ve had many dealings with Adorama’s used dept and they have always been great. Frank has been particularly helpful. They’re a well respected company and would not risk their reputation over $700. Sounds to me like you’re caught up in PayPal processes.

    For the record, the safest way to buy anything online is with a major credit card. You can easily dispute any false charges. Most have some type of extended warranty protection and some even have price protection.
     
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  5. SquarePeg

    SquarePeg Hear me roar Staff Member Supporting Member

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    Curious why you didn’t just state your problem in your original post instead of asking others for their opinions if you had already had experience with several companies.
     
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  6. flyinglentris

    flyinglentris TPF Noob!

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    Excuse me. I said that Paypal told me that Adorama has to send them notice that the pending charges are released. Further, Adorama has at least acknowledged this much. They told me that this would definitely be done by yesterday. Thursday has come and gone and once more, I get the runaround.

    You can't stick up for Adorama. They created this mess and have made it worse.
     
  7. Braineack

    Braineack Been spending a lot of time on here!

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    I just ordered $700 worth of stuff from Adorama. They even sent emails as soon as the package was shipped and even delivered. A+ company. Buy with confidence. Their store in NYC is fun too.

    Just searched my email, I've been buying stuff from them since 2009. Including my used 58mm 1.4
     
    Last edited: Dec 15, 2017
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  8. snowbear

    snowbear Big Furball Supporting Member

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    I've also ordered a number of things from Adorama as well as B&H, and have never had a problem with either one. In one case, an item was backordered so I cancelled; Adorama gave me an additional store credit "for my inconvenience."
     
  9. flyinglentris

    flyinglentris TPF Noob!

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    The post was for opinions about sources for used gear and I had no intentions about extolling the Adorama problem. But after talking with them this morning and getting tossed around from verification to customer service and back again, could not hold back my frustrations.
     
  10. Braineack

    Braineack Been spending a lot of time on here!

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    I have to even wait 1-8 days, when my regular CC has fraud charges on it, for them to post in order to even make a legitimate fraud claim. Wait for the authorization to expire.
     
  11. nerwin

    nerwin Been spending a lot of time on here!

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    I've also ordered a number of things from Adorama and never had a problem. They were actually quite good, fast shipping, great packing.
     
  12. JonA_CT

    JonA_CT TPF Supporters Supporting Member

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    Another happy Adorama customer here.

    Credit card security on the internet is always iffy, and I get that. But I've yet to personally pay for a fraudulent transaction, and American Express has even overnighted me a new card for free when I needed to travel the next day. It seems to me that by trying to reduce your risk you've actually increased it, and it's causing you a larger headache than a fraudulent transaction would.
     
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