Canon Digital Rebel XTi freezing

Discussion in 'Photography Beginners' Forum' started by yeti, Jan 12, 2008.

  1. yeti

    yeti TPF Noob!

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    Hi again,

    I have a brand new Canon Digital Rebel XTi, which appears to be occasionally freezing in mid-shot without any warning. I am a bit worried that I might have a defective something. I would very much like to know if anyone out there has the same or similar camera and has seen the following symptoms as well.

    The camera appears to freeze in mid-shot: I press the trigger and the camera appears to take the picture, but then it doesn't come back: the viewfinder goes dark (status information disappears) and the LCD stays off even when I take the camera away from my face after the shot. The ON light stays on, even if I flip the power switch to OFF. The picture I am taking sometimes ends up corrupted on the memory card and it has to be reformatted. The problem only happens after extensive use of the camera and is reproducible: once it starts happening, every time I try to take a picture after that, the camera freezes and the only way to turn it off or power it back on is to take out the battery.

    I did some troubleshooting and I discovered that the problem appears to be strongly connected with the battery, or rather how long it was since it was last charged and the drain on it: it happens sooner if I use my flash a lot. Once it starts happening it keeps happening every time until, in a moment of inspiration, I recharge my battery. Needless to say the battery keeps charging for hours after such an incident. With a freshly charged battery, it works just fine, until several hundred pictures later. When the camera starts freezing, the battery indicator says the battery is full or almost full. I suspect the battery indicator is wrong because the battery often stays "full" even just before the camera dies.

    Thanks a lot!
     
  2. Mav

    Mav TPF Noob!

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    I'd just return or exchange it since it's brand new.
     
  3. RTXPIX

    RTXPIX TPF Noob!

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    I agree with MAV, if it's brand new don't risk it, take it back and get another one.

    RTX
     
  4. yeti

    yeti TPF Noob!

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    Yes, and they will give me another one. That's fine, but if that turns out to be a problem with Digital Rebel XTis in general, I would rather ask for something else.
     
  5. Emerana

    Emerana TPF Noob!

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    are you by any chance shooting with a veeeeeery long shutter speed? It does just that and if you switch it off mid photo, you can mess up your memory card and the computer.

    otherwise, takei t back! it is not supose to do that. I have never had a freeze and I use it alot.
     
  6. Sideburns

    Sideburns TPF Noob!

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    it's not a problem with them in general...just yours
     
  7. yeti

    yeti TPF Noob!

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    Emerana: No, I am not shooting with a very slow shutter. I would know if I did :) Anyway, it doesn't come back after 30 seconds and the camera doesn't support slower shutter speed than that.

    I see. I believe I got my question answered. Thanks to all of you!
     
  8. yeti

    yeti TPF Noob!

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    Emerana, quick question: are any of your lens image-stabilized by any chance?

    Another forum suggests that image-stabilized lens might be overloading the battery. This sounds really weird, but is worth checking out. My camera started doing that only after I attached an image-stabilized lens to it.
     
  9. Emerana

    Emerana TPF Noob!

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    Yes my kit lens is IS actually...I dont use it a ton though. But it still hasnt frozen up on me
     
  10. jamesino

    jamesino TPF Noob!

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    I had that same problem. But it was just because my battery was low.
     
  11. yeti

    yeti TPF Noob!

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    Hi jamesino,

    Yes, the camera freezes because its battery is low. That's to be expected, any modern computer would corrupt its memory when its power source is disturbed, digital cameras make no exception.

    The problem is not why the camera is doing what it is doing, it is why it lets its battery run that low and still give no indication whatsoever of it! My camera would say the battery is full (3 bars!) even after 400 picutres without a charge! I guess you have the same problem.
     
  12. alaidioteque

    alaidioteque TPF Noob!

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    I have this EXACT same problem, and it only started happening today after owning the camera for just over a year and a half. I lost some pretty cool moon shots :(. I have an extended warranty- do you think I should try to exchange it? I've never had this problem before.
     

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