Discussion in 'Photography Equipment & Products' started by Wingutcg, Feb 11, 2010.
Does anyone know what the average turn around time canon takes on warrenty work for a camera body?
I've heard everything from a couple days to a couple months.
Join CPS (Canon Professional Services), it used to be free. As a CPS member you get priority service and it can take as little as a few days to get your camera back.
Without it? I don't know. I've been a CPS member since going to Canon.
here are the details for CPS membership
Canon USA Consumer Products
essentially you have to be a working professional (at leastin part time) and own a certain amount and level of gear to qualify
Thanks for the info
I think their primary concern is the camera's and lenses. It says you have to be a full time pro photog, but I think as long as you meet the other requirements you'll be fine. You may have to have a business license or something but as long as you do a bit of photography you should be ok.
You fill out a form (no business license required) and submit it. A couple of weeks later you get a packet with all sorts of stuff in it and instructions on how to take advantage of their various services including expedited repair work.
I sent a 40D in for warranty work a year ago, I shipped it to California on Monday and was out shooting with it again that weekend. That was Montana, overnighted to California, repaired, and back on my doorstep in 5 days.
ahh, yeah, I've never actually done it as I don't have the required equipment. I was just guessing based on how some photography album suppliers handle proving you're a photographer.
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