Computer help...

Discussion in 'Off Topic Chat' started by Mitica100, Apr 27, 2007.

  1. Mitica100

    Mitica100 Moderator Staff Member Supporting Member

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    ...from all you computer savvy people. :er:

    My Dell came with the AOL 9.0 installed from the factory (I know, you pity me...:lol: ) and lately was behaving strangely. I obtained another CDrom of AOL installation (version 9.0 VR) and replaced the old version. Now I cannot connect to the internet. I am actually on a laptop, which seems to work fine but is rather slow. Anyway, I get the following message: ERROR 63-RNQA

    I searched with Google and the only info I could find on this was that it's caused by a firewall or an anti-virus program. I disabled my anti-virus and firewall and still can't connect.

    Does anyone know what that error means? Is there a remedy of sorts?
     
  2. The_Traveler

    The_Traveler Completely Counter-dependent Supporting Member

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    Have you updated the Windows version?
     
  3. Mitica100

    Mitica100 Moderator Staff Member Supporting Member

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    I have the XP Pro version.
     
  4. The_Traveler

    The_Traveler Completely Counter-dependent Supporting Member

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    I found a message somehwere that after installing Service Pack 2 they got this message and it was fixed by uninstalling AOL and reinstalling it.
     
  5. Corry

    Corry Flirtacious and Bodacious Supporting Member

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  6. Mitica100

    Mitica100 Moderator Staff Member Supporting Member

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    Yeah, I think I read that too. I have SP 1 and not 2. The guy had issues after he installed SP 2. However, I installed the AOL about three times now, with no results.

    Corry, thanks for your suggestion, I am a member of the Support Forum now, patiently awaiting any help. Thanks!
     
  7. Mitica100

    Mitica100 Moderator Staff Member Supporting Member

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    Hmm... No help from the Support Forum. :confused: Oh well... I might just have to take it to the 'data doctors'...
     
  8. Mitica100

    Mitica100 Moderator Staff Member Supporting Member

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    Correction! I have one reply! It does help to log in, you know...:er: :blushing:
     

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