CS4 issue opening RAW from a canon

Discussion in 'Graphics Programs and Photo Gallery' started by puyjapin, Nov 6, 2010.

  1. puyjapin
    Offline

    puyjapin New Member

    Joined:
    Nov 5, 2008
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Warwickshire UK
    Gallery:
    Ratings:
    +0 / 0
    My Photos Are NOT OK to Edit
    I am posting this on behalf of a friend. She is running CS4. It seems that when i use a file from my Nikon the RAW file opens as normal in Camera RAW editor. However she shoots with a Canon and her RAW files will not open as it says the file type is not supported. Is there some additional software that needs installing or another means of doing this. I am not familiar with RAW files off of a Canon. Thanks in advance.
  2. KmH
    Online

    KmH Helping photographers learn to fish

    Joined:
    Apr 9, 2009
    Messages:
    34,350
    Likes Received:
    4,158
    Trophy Points:
    113
    Location:
    Iowa
    Gallery:
    Ratings:
    +4,224 / 4
    My Photos Are OK to Edit
    First CS4 cannot open any Raw files, because that is done in ACR, not Photoshop. CS4 can only use ACR 5.0 - 5.6

    Each camera make and model, except those using .DNG, has a unique Raw file format.

    It will depend which Canon camera she is using. If she has the new 60D for instance, only ACR 6.2 can open those .cr2 files. your friend would need to upgrade to CS5 or convert those files to Adobe's .dng format.

    So, which Canon camera is she using? http://kb2.adobe.com/cps/407/kb407111.html
  3. puyjapin
    Offline

    puyjapin New Member

    Joined:
    Nov 5, 2008
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Warwickshire UK
    Gallery:
    Ratings:
    +0 / 0
    My Photos Are NOT OK to Edit
    its a 5D Mk 2
  4. chito beach
    Offline

    chito beach New Member

    Joined:
    Oct 30, 2010
    Messages:
    605
    Likes Received:
    17
    Trophy Points:
    0
    Location:
    Olympic Peninsula, WA
    Gallery:
    Ratings:
    +17 / 0
    My Photos Are OK to Edit
    She can open them with adobe bridge and then transfer to photoshop. That is what I do
  5. puyjapin
    Offline

    puyjapin New Member

    Joined:
    Nov 5, 2008
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Warwickshire UK
    Gallery:
    Ratings:
    +0 / 0
    My Photos Are NOT OK to Edit
    how do you do that. the transfer to PS
  6. KmH
    Online

    KmH Helping photographers learn to fish

    Joined:
    Apr 9, 2009
    Messages:
    34,350
    Likes Received:
    4,158
    Trophy Points:
    113
    Location:
    Iowa
    Gallery:
    Ratings:
    +4,224 / 4
    My Photos Are OK to Edit
    From the Adobe link I provided it shows that camera is supported by ACR 5.2.

    So, your friend needs to UPDATE her software and it's really, really easy.
    1. Open CS4.
    2. Click on "Help" tab at the top of the workspace.
    3. In the drop down box, click on "Update" and follow the prompts.
    The software will then automatically go and get the info to update her CS4 to ACR 5.6 wich will then open her 5D MKII .cr2 files.

    By the way, ACR can be hosted by Bridge, as mentioned, and it can be hosted by Photoshop.
  7. puyjapin
    Offline

    puyjapin New Member

    Joined:
    Nov 5, 2008
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Warwickshire UK
    Gallery:
    Ratings:
    +0 / 0
    My Photos Are NOT OK to Edit
    we have tried that , update and it still wont open cr2 files....
  8. KmH
    Online

    KmH Helping photographers learn to fish

    Joined:
    Apr 9, 2009
    Messages:
    34,350
    Likes Received:
    4,158
    Trophy Points:
    113
    Location:
    Iowa
    Gallery:
    Ratings:
    +4,224 / 4
    My Photos Are OK to Edit
    Then it didn't actually update.

    Does your friend have a legal, registered with Adobe, copy of CS4?

    You should get your keyboard's shift key repaired.
  9. puyjapin
    Offline

    puyjapin New Member

    Joined:
    Nov 5, 2008
    Messages:
    759
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Warwickshire UK
    Gallery:
    Ratings:
    +0 / 0
    My Photos Are NOT OK to Edit
    yes legitimate copy of CS4
  10. ann
    Offline

    ann Well-Known Member

    Joined:
    May 14, 2007
    Messages:
    4,263
    Likes Received:
    189
    Trophy Points:
    63
    Gallery:
    Ratings:
    +189 / 0
    My Photos Are NOT OK to Edit
    Call Adobe.

Share This Page

Search tags for this page

canon g12 raw cs4

,
canon raw converter for cs4
,

canon raw photoshop cs4

,

canon raw update for cs4

,
cr2 raw files from canon 6d not recognized by adobe photoshop
,

cs4 does not recognise cr2

,

cs4 does not recognize cr2

,

cs4 not recognizing cr2

,

how to open canon raw files in photoshop cs4

,

how to open raw files in photoshop cs4 off canon 60d

,

open canon raw files in photoshop cs4

,
opening raw files in photoshop cs4
,
photoshop cs4 and canon raw files
,

photoshop cs4 canon raw

,
photoshop cs4 canon raw file
,
photoshop cs4 canon raw plugin
,

photoshop cs4 does not recognize cr2

,

photoshop cs4 raw canon

,

photoshop error not recognizing cr2

,
problem opening raw file in photoshop cs4