As a part time job after school, I work at McDonalds. So this person comes in, and he buys food, and he wants it "for here". So I get his food, stick it on a tray. there's nothing to prop his fries up, so they half fall out of the box. He pays. He picks up the tray, and looks at it. My first thought is "oh, maybe he wanted it to go". He slams the tray back down onto the counter SO hard that his drink falls over and I have to catch it from hitting the floor and he starts yelling at me about how I presented the fries. He wants to know why the fries are like that. I am not pleased. And I will NOT be walked all over just because he is the customer. Our dialogue proceeds as follows: "Because they're lying FLAT, sir." "I don't like them like this! This isn't how they should be like!" "Sir, would you like them in a BAG?" Now he looks be right in the face, and sounds for all the world as if he's my dad, and he's reprimanding me. "You don't SPEAK to me in that way!" (he's yelling) "You treat me with respect!" Now up until now, I have been very very angry, but I've been talking with a relatively normal voice. Now it's all I can do to contain myself - like heck I'm gonna let him get away with this! I'm shaking now, and I said with a (against my better judgement) respectful voice, but he could TELL that I was PISSED: "Sir, if you respect me, I will respect you. This is a tradeoff, but I will not let you treat me as if I'm not a human BEING! just because I am serving you, you are the customer, and I am young does NOT mean that you can walk all over me!" "I'm NOT!" "Yes you ARE, sir. Now do you want them in a BAG or on a TRAY?" "Put them in a bag! I don't care." "FINE, sir. Please wait a moment." (Now I should mention that every customer in the store is watching, and all the crew are watching too, and I can tell they're enjoying it. My manager didn't even step in, (which I appreciate. I would have gotten no satisfaction if he had said sorry (for what?!) and given him new fries). So I got him new fries and stuck them in a bag. At this point I am still VERY VERY angry. I put them on the counter and said, "SIR! if you want to report me to the head manager, please be advised that my real name is Megan, and not what it says on my name tag. Have a good day." He stormed out. I went to the back, sat on a garbage can, and slowly settled down. But I was royally pissed. /rant Sigh.