So I had a preschool teacher call and ask me about taking pictures for her classes. When she called she said she knew I was just starting out (May) and said she thought I would like the extra business. Which, I wasn't wanting to go to that area of school pictures but I could always use a little extra money and advertisement. They said they wanted several shots for each kid (a fun preschool pic with props, christmas, etc...) I told them I would e-mail them a couple pics of props and my price list that I would be using. Well, luckily I didn't get to my phone in time and they left a message, but she called saying my prices were to high and she wanted me to call back. Well she said my single prices were alright but my packages were to high, I hate packages! Which that sounds kinda weird considering packages are a way to get more prints at a cheaper price. Not sure what she means by all that then. I guess my question is how do I deal with this customer when I call her back? I am not desperate enough to keep them by lowering my prices, considering I have to drag several backdrops and props along with lights and cameras two different days for barely 30 preschoolers. I am so used to hearing that I am cheaper than my competition for senior portriats, which drives me insane and my prices are definitely changing next year! I know this is a stupid question but I am not quite sure the best way to respond to her. I have learned that it is pretty much impossible to make everyone happy no matter how hard I try! Thanks in advance!