Alright post #2 shall be a complaint I've got regarding Nikon. I got a D50 for Christmas as I've always loved photography but never really got that involved when I had my Minolta film SLR. Too much $$ on film and developing to ever really spend much time with it. Anyway, I chose to spend the extra $200 and get a dSLR instead of a higher end point and shoot, and I'm glad I did. I love my D50, when it works. About 2 months in I started having a problem where the lens (kit 18-55) would not focus in auto mode. I shoot mainly in A mode for my other side hobby (more like a business of snake breeding) and I'm forced to be in A for those pictures. Anyway, the lens would 'search' and make horrid screeching and grinding noises. I called Nikon's digital tech support and they said it was a lens issue, and to send the lens in. Okay, it's under warranty, not a problem. Sent the lens in, got it back the very next week stating it had been tested on several Nikon bodies and it was fine. Told me if the problem persisted to send the body and the lens back so they could be tested together. This really ****ed me off, because clearly this 'problem' is not going to fix itself. Sure enough, after about 10mins of using the camera the problem started. I tried all the auto modes, and this was a problem in all of them, however it first stated in A mode and then became more of a problem throughout all modes. I called Nikon again and they told me what the note said---send the camera in. Frankly, this is absurd. They've now had the camera (lens and body) for almost two weeks and it still says 'in shop' on their website. I think it's poor customer service to have to pay shipping and insurance TWICE on a product that clearly has a defect and is only 4 months old now, however the problem started 2 months ago. I for the life of me cannot find a phone number, email address, or snail mail address for standard customer service issues. All they have on www.nikonusa.com are numbers and email addresses for digital tech support, and service support. Does a strictly customer service number/email/mail address exist? Any ideas on what the problem might be and if this was a factory defect with the camera, or something I could have potentially done in 2 months of shooting? Thanks a bunch!