FFFFFFFFF! I DONT KNOW WHAT TO DO!

Discussion in 'Photography Beginners' Forum' started by wgp1987, Feb 18, 2010.

  1. wgp1987

    wgp1987 TPF Noob!

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    Hey all, i ordered a sigma flash from BH and got it the other day. I finally got a chance to open it so i set up a small photo shoot to try it out. My camera was tripod mounted and the flash was properly place and tightened. I open my blinds for extra light and i start adjusting the flash for the direction i would want it to bounce from and the mount SNAPPED. I was like WTF! I dont know if i should call BH or Sigma but im bugging out right now cause it was a gift.

    What should i do!?!?

    I just want to add that my camera wasnt damaged (thank god) ... as far as i know?
     
  2. Tulsa

    Tulsa TPF Noob!

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    BH
     
  3. Olympus E300

    Olympus E300 TPF Noob!

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    Instead of bugging out, why not call BH and discuss it with them. If they won't fix the issue, I'm sure they can steer you in the right direction. Good luck!

    - Dan
     
  4. RancerDS

    RancerDS TPF Noob!

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    Thought the first part of your title was Hexidecimal.

    Contact B&H like suggested. Then if you do not get any results, file the insurance claim by the shipper, explaining it was damaged enroute. Claims will take what seems like forever, but you can recoup in most cases.
     
  5. wgp1987

    wgp1987 TPF Noob!

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    ugh. they have an online live chat. im going to contact them for now and see what happens.
     
  6. gsgary

    gsgary Been spending a lot of time on here!

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    Swap it for a Canon 580ex
     
  7. wgp1987

    wgp1987 TPF Noob!

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    They are going to send me an RMA and issue store credit. Thats why BH is the best.

    I guess i should buy something with a metal mount. Possibly the Metz or Canon
     
  8. Felix0890

    Felix0890 TPF Noob!

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    Get a Canon 430exII and/or 580exII.
     
  9. Big Mike

    Big Mike I am Big, I am Mike Staff Member Supporting Member

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    I had heard that the Sigma flashes weren't built as well as the Canon's, but that is ridiculous. Do you have any pics of the broken flash?
     
  10. itznfb

    itznfb TPF Noob!

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    I'm guessing the swivel was locked and you tried to force it to move....
     
  11. reznap

    reznap No longer a newbie, moving up!

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    LOL just glad I'm not the only one..
     
  12. wgp1987

    wgp1987 TPF Noob!

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    nopes
     

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