The back story is this: for my daughter's first Holy Communion, we were told that we were not to use cameras during the Mass and that there would be a professional photographer who would be the only one allowed to photograph the children. We were given order forms from a fairly reputable photographer in the area. The package that I ordered was $22 and it included a 5x7 and 4 wallets. I only wanted the shot of her receiving the Eucharist as I took my own posed shots at home. (And thank goodness!) I picked up my photos yesterday and was quite disappointed, as you can well imagine. I understand that the photographer should be paid for her time, but obviously there is a TON wrong with this photo. Would it be fair instead of demanding my money back, to ask to be provided with the raw image to try and do some work on it myself? DO you have any other suggestions? I'm just so disappointed. It looks like something that someone shot with a disposable. ETA~ Photo removed. In my opinion, this photo completely lacked professional quality. It was out of focus, overexposed, and shot with a pop-up flash, creating harsh shadows. It was just not a good photo and it looked like something that anyone could have taken with a disposable camera.