I Have a quick question

Discussion in 'General Gallery' started by chantal7, May 20, 2009.

  1. chantal7

    chantal7 TPF Noob!

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    I'm sorry but I don't know where else to post this.

    I was trying to upload a picture to the "gallery" we now all have... apparently.

    It didn't work... it took me back to the upload page... I'm not understanding what's going on now :S I've tried it with a few images and then I just tried one. The one image brought me here: chantal7 Gallery - The Photo Forum Photo Gallery
     
  2. dascrow

    dascrow TPF Tech Staff Member Supporting Member

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    We are in the middle of upgrading to a newer version, it still may have problems...
     
  3. chantal7

    chantal7 TPF Noob!

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    Okay - I was not sure. Thank you for your time :)
     
  4. dascrow

    dascrow TPF Tech Staff Member Supporting Member

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    Can you give me a more detailed explanation or screenshot of the error? did you get any error message? how large was the photo you tried to upload? I need more info before I can really attempt to troubleshoot.
     
  5. chantal7

    chantal7 TPF Noob!

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    I didn't get an error message. It basically acted as if I didn't even upload any photos or anything. Simply took me back to the part where you click "browse" - then I tried to just upload one photo and it did the same thing.

    The picture was 4.76 MB - I don't understand KB so I don't know if that was maybe too big?
     
  6. dascrow

    dascrow TPF Tech Staff Member Supporting Member

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    Yes, 5MB for one picture is quite large, unfortunately we can't host images that size at this time. The maximum we allow is 3.5MB -- However, if you compress the photo as a JPG and maybe upload it as 2500x2500 pixels or less it should work.
     
  7. chantal7

    chantal7 TPF Noob!

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    That's understandable. Yep, I just compressed the photo and it worked. :) Thanks again!
     

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