I have used them a little while back for business cards and magnets for a girls sweet 16. I was very happy with the quality of everything and the ease of the transaction. Today tho I went to order new business cards. I proofed (i thought) over and over and I had everything right. When I was showing my gf the card just to show her she realized I spelled "Photography" "Photopgraphy" I immediately opened up my confirmation e-mail to see if I could cancel from there. The e-mail said your order is processed and you can no longer change or cancel it. Getting a little scared I just waisted $40 I called them to ask. The operator refunded my money just like that. It was great customer service and I had a confirmation e-mail the money was back before I even hung up. So I fixed my card and re did my order and they should be here in 7 days I just wanted to share my great experiences with them for anyone else who is looking for a place to get printing done.