keh.com's trustworthiness??

Discussion in 'Photography Beginners' Forum' started by Kofman13, Sep 18, 2010.

  1. Kofman13

    Kofman13 TPF Noob!

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    On thursday, i bought a used sekonic l-358, EX grade, from keh.com
    it's been three days and my card has not been charged, and i needed it next week thats why i got 2 day shipping. So i started to look on Reseller Ratings.. and keh.com does not average very well... with many users saying they got used gear "EX" grade with broken lcd screens and more problems.

    should i trust this site? or should i cancel my order while they stilll have not charged my card?
    one thing i liked is that they dont charge tax..
    someone help me!
     
  2. Nod

    Nod TPF Noob!

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    I have bought several used lenses from them and every one was in perfect shape. They shipped right away. They have a lifetime rating of 7.77 that's not to bad. I think there was a holiday on Sat. so they probably won't process your card until Monday.
     
  3. Kofman13

    Kofman13 TPF Noob!

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    I found some L-358s on eBay from top rated sellers for $230-250 brand new even though msrp is $279. Is that safe too? I might pay extra $50 and have warranty and new condition. I paid $200 for the used one from KEH. (didn't charge me yet)
     
  4. ann

    ann No longer a newbie, moving up!

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    i have purchased from Keh and so have many of my students; never a problem that wasn't resolved quickly, see below comment.

    In fact they have a rep of under rating. i.e. fine may look as if it came right out of a box. I had one student who bought a camera that was rated at BGN and we could never find a flaw .

    I purchased a lens that did have an issue and when i call they didn't have a replacement at the same rate and set me a better graded lens with a gift card for my inconvience. I don't know how one could get better service.
     
  5. Kofman13

    Kofman13 TPF Noob!

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    okay ill wait it out.. lol

    EDIT:
    i just called and found out it was already shipped yesterday:lol: apparently whoever i talked to on the phone when ordering forgot to send me a tracking number email.. everything is fine now
     
    Last edited: Sep 18, 2010
  6. Buckster

    Buckster Been spending a lot of time on here!

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    My dealings with KEH have been 100% positive in every respect.
     
  7. mrredline05

    mrredline05 TPF Noob!

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    I checked out this site and its seems pretty good. I found a lens i've been looking for. Has anyone every tired the sell gear section? If so, did you get a decent amouth for your stuff?
     
  8. Josh66

    Josh66 Been spending a lot of time on here!

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    KEH is the ****. Everything I've bought there was grossly underrated.... BGN stuff looking perfectly fine, that sort of thing.

    I've never sold anything to them, but I wouldn't expect to get much...
     
  9. mrredline05

    mrredline05 TPF Noob!

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    So you saying its good or bad?
     
  10. Josh66

    Josh66 Been spending a lot of time on here!

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    Good, lol.

    Just saying that they're in the business to make money, so don't expect a lot if you sell used stuff to them... Same goes for anywhere else too.

    If you're going to buy stuff from them, they're awesome.
     
  11. Overread

    Overread has a hat around here somewhere Staff Member Supporting Member

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    Exactly - if anyone wants the best price selling second hand gear then doing it yourself gives you the chance for the greatest profit - however it also has the greater risk (you have to decide who to sell to; transfer money and postage as well as insurance etc...) and also the greater chance that it might take you longer to sell the item.
    Shops offer a quick easy path to you getting rid of second hand gear that you have - and you pay for that in getting a lower price for the goods.
     
  12. usayit

    usayit No longer a newbie, moving up!

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    Dealt with KEH a handful of times.. never had a problem.

    I met one of KEH's used equipment acquisition guys (don't know what the call them) at a local camera swap in NJ. I believe his name was Jason. Pretty nice fellow. Sold him some older Leica glass that wasn't seeing much use.
     

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