- Joined
- Sep 2, 2005
- Messages
- 14,455
- Reaction score
- 3,328
- Can others edit my Photos
- Photos OK to edit
Well.. as general advice, as with anything in life you get what you pay for.
All the anti-Dell users should certainly edit thier posts and insert 'IMO' next to thier statements
You can not paint the entire Dell range and service with the same brush, thier machines perform completely different depending on which series and spec you go for... and thier customer service, like any major company, will vary depending on staff, location, type of enquiry... etc etc...
Just to prove a point.
I have a Dell... i bought a high end Dell XPS laptop. I use it for graphic design, photography, gaming, movie/music media and much more.
It is fast, it is powerful, it has a great screen, it does everything i want it to do and since buying it I have never looked back.
Last year i had a problem with my game graphics... i wasn't sure if it was updates or a hardware problem that was causing it.
After speaking to Dell (i only had the normal year warrenty not an extended service at this point) they sent a technician out within 2 days, he sat patiently and ran a series of tests, he was helpful and polite and went through all the possible problems with me. He finally decided it probably was the graphics card and so replaced it on the spot. There was of course no charge, all i had to do was the first phone call.
Overall I would give 9/10 for performance, value for money and service, but even this is of course IMO and your experiences may vary.
I've been a bit more brief in this thread than I should be, in part because I'm wary of the whole "MAC SUCKS!!! AMIGA RULZ!!!" foolishness that comes up so much in these threads.
You are, however, totally right... I should toss IMOs everywhere.
That being said, I also re-read my post on Dell and I didn't give them enough credit where credit is due. They absolutely can be flimsy, though the XPS machines are pretty much their "sexy" line, so probably not the same as the more typical home or business series machines. (did you have the uber XPS or the entry point model?)
Dell is a good workhorse of a machine, backed by a company that knows how to support and service their models. They have a line of uber stuff for those so inclined. All in all, you really can't go wrong with a good Dell. Of course, buy the cheapest of the cheap, and as Arch said... you get what you pay for.
Apologize for sounding like I was bashing them. TBH, I was actually kind of amused by my flex-o-Dell. As much as I abused it and had to re-bend it back into shape, it always worked. It still works... it's like 6? 8? years old... it's my 6 year-old daughter's computer now and she loves it.