A month ago I sent in my D300 under warranty to get repaired. I'm only about 5,000 exposures deep. When I was on the job my AF Illuminator went out on my SB800, then shortly after on my Nikon D300 body. I couldn't recover that AF Illuminating light that evening, but still pulled off the job. So I didn't schedule any event jobs for the month of feb anticiapting that my D300 and speedlight will be in the shop being repaired. It was going to be an internal job since the light on the body itself and the signal through the hotshoe to speedlight light AF Illuminator is dead. Odly enough the AF Illuminator on my SB800 also went dead!! (Disclaimer - Yes I did all the preliminary testing trying different speedlights trying my speedlight on different nikons to no avail. I also triple checked to make sure I was in single servo auto focus and that AF Illuminator assist was ON in the menu. So I isolated the problem to be internal malfunction in the speedlight SB800 and the D300). So I finally get the camera back today as it was in the shop FOR A MONTH!!! A MONTH! Having my baby back I anxiously opened the package up and gave her a test run. So I find a note taped to my D300 saying there was no problem with the camera and "Based on the results of our evaluation, we are returning the product to you and anticipate you will confirm everything is working properly as we found. If you experience any further difficulties please call our technical support group at ---------- with the product in hand and we will troubleshoot it with you" WHAT??!!! PLEASE DON'T MAKE A MISTAKE IN YOUR SERVICE DEPARTMENT THAN INSULT ME! I couldn't believe it!! So I had to play this one out....so I called their troubleshooting number...it went someting like this... nikon "technical support." me "Yeah, I have an unresolved issue with my camera that I sent in to be repaired it was not, so they taped this letter to my camera for technical support so you can trouble shoot the problem with me to fix it" nikon "Yes I can help you with that, what is the problem.." me "my AF Illuminator doesn't work" Nikon "Whats an AF Illuminator?" me "Uh...." nikon "What model?" Me "D300..my af illuminator doesn't work and the note said you can help me with that" nikon "ok read your manual" me "Yeah, uh I'm a professional photographer and know my manual by inside and out" Nikon "ok let me try and get a d300 and walk you through it" me "<SIGH>" after a few minutes of him fumbling around with the thing and the manual he basically said go into the menu and make sure that the settings we're on (he told me the the wrong settings a couple times and I had to correct him) then I assured him my settings we're on. Then the guy can't get his AF Illuminator to come on and thinks it's a firmware problem...I had to tell him to go to a dark place and try to use it. The poor guy comes back again and tells me he can't get his af light to come on....I then told him to check his C S M focus option and select S...BINGO! At least I fixed their D300, but still the genius couldn't fix my problem. So guess what? Nikon "Ok, your going to have to send it back" me "Crap, I've got 7 jobs lined up march and 2 of them are next week" (@*#$% $%($# &$ $#&% #$&% &% $& # $&% #&$ %&#$ %& !!!!!! I figured how much money I'm going to be out the first week alone..... $360 Because NIKON sat my camera on a shelf for AN ENTIRE MONTH cleaned it than sent it back after they taped a condescending letter to it!! ARE YOU SERIOUS????? I can't believe it!