Note: Wolf / Ritz Camera has filed for Chapter 11 Bankruptcy (All Over the Country)

Discussion in 'Photography Equipment & Products' started by PatrickHMS, Mar 17, 2009.

  1. PatrickHMS
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    PatrickHMS New Member

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    so be very careful in your financial dealings with them from now on.

    We had a refund check due from December of last year, just recently got it, and was expecting a mail-in rebate due from a Christmas purchase that I probably never will get. Instead, we got a letter announcing the Chapter 11, and we know that the rebate probably won't be coming. With them owing Nikon and Canon million$, my little $40.00 printer rebate ain't likely gonna happen.

    Don't know about fire sales and deep discounts from their retail stores, but I sure wouldn't fall for any extended warranty offerings or other stuff that costs you extra $$ that you may never see.

    Didn't know where else to put this, but thought there might be someone out there who didn't know, maybe this will save them some of their hard-earned money.

    Caveat Emptor, especially nowadays...
  2. Mike_E
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    Mike_E Well-Known Member

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    Thanks for the heads up.

    Maybe we should all go buy a filter or something? :)
  3. Leicaguy
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    Leicaguy New Member

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    I have been going to them for years and never had any issues. Chapter 11 is just a part of these times. In the last ten years we have lost three other camera shops in my town.I will keep supporting my local shop until they're gone, if ever.
    Leicaguy


    QUOTE=PatrickHMS;1561828]so be very careful in your financial dealings with them from now on.

    We had a refund check due from December of last year, just recently got it, and was expecting a mail-in rebate due from a Christmas purchase that I probably never will get. Instead, we got a letter announcing the Chapter 11, and we know that the rebate probably won't be coming. With them owing Nikon and Canon million$, my little $40.00 printer rebate ain't likely gonna happen.

    Don't know about fire sales and deep discounts from their retail stores, but I sure wouldn't fall for any extended warranty offerings or other stuff that costs you extra $$ that you may never see.

    Didn't know where else to put this, but thought there might be someone out there who didn't know, maybe this will save them some of their hard-earned money.

    Caveat Emptor, especially nowadays...[/QUOTE]
  4. iflynething
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    iflynething New Member

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    Ha ha I used to work at Wolf Cameraa in Charlotte, NC and I just got a letter (actually duplicates) in the mail announcing (would it even be considered announcing?) that they have filed bankruptcy. I don't know what that means for me as a former employee

    I'm hoping to get some awesome deals towards the liquidation time for memory and maybe a lens or so

    ~Michael~
  5. JerryPH
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    JerryPH New Member

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    It means that if they owe you any back pay... you are SOL... lol
  6. Jaszek
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    Jaszek New Member

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    if they have a 24-70 f/2.8 for at most $400 I might take a subway ride :p
  7. dxqcanada
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    dxqcanada New Member

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    Ritz/Wolf camera has announced that it is selling it's Boating portion of the company and closing half of their stores (the ones that are the least profitable).

    They have NOT announced that they are closing all of their stores.

    They are in Bankruptcy Protection so they can clean things up to continue to be profitable to their shareholders.
  8. usayit
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    usayit Well-Known Member

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    I think you are all over reacting..

    Bankruptcy (in general)
    A condition in which a business cannot meet its debt obligations and petitions a federal district court for either reorganization of its debts or liquidation of its assets. In the action the property of a debtor is taken over by a receiver or trustee in bankruptcy for the benefit of the creditors. This action is conducted as prescribed by the National Bankruptcy Act, and may be voluntary or involuntary

    Chapter 11:
    The chapter of the Bankruptcy Code providing (generally) for reorganization, usually involving a corporation or partnership. (A chapter 11 debtor usually proposes a plan of reorganization to keep its business alive and pay creditors over time. People in business or individuals can also seek relief in chapter 11.)

    * It doesn't mean that they are going out of business
    * It doesn't mean they no longer have to honor refunds to their customers...
    * It doesn't mean they suddenly should be treated like a bad retailer..
    * It doesn't mean they suddenly not subject to laws that protect the consumer.
    * Most importantly... Bankruptcy (in the US) is a PRIVILEGE meant to help individual and businesses in trouble. Too many (scum) have taken advantage/abused this privilege which resulted in rewritten laws which means future individuals who honestly got into trouble now have less assistance.

    There have been numerous businesses that declared bankruptcy and managed to reorganize to a successful business entity. As much as I hope Ritz comes out of this stronger than prior, I wouldn't bet on it.... I am happy that my local camera shop is doing well and even expanding. As of right now, I wouldn't have second thoughts or hesitate to do business with them even in bankruptcy.

    Finally, MANUFACTURER rebates are between YOU AND MANUFACTURER (Canon Nikon etc) not retailer (Best buy, Wolf, Ritz.. ). If the rebate is with the retailer, it should still be honored.... chapter 11 doesn't get them out of that. If the OP is referring to rebates from MANUFACTURER then you have no right to blame the retailer.

    Also, most large retailers do not own the stock on their shelves. Their debt to Canon/Nikon is limited in that respect.

    :er:
    Last edited: Mar 17, 2009
  9. PatrickHMS
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    PatrickHMS New Member

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    Never said they were going belly up, just posted a warning in case someone didn't know.

    YOU take the risk to spend a couple hundred extra quid on an extended warranty for something you bought there. Maybe it WILL be there when you need it.

    This might not be true, but was also told by someone on the inside that some of their stores were being offered for sale to the "highest" bidder, lock, stock and barrel.

    Hope they DO remain in business, I have been a Wolf camera customer since 1969.

    And I know that these are different times, but in these different times, I sure ain't gonna walk out of a store with them owing me any money.

    And I essentially was told not to hold my breath waiting for my rebate that I have been expecting for 3.5 months.
  10. dxqcanada
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    dxqcanada New Member

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    Hmm, you are most likely correct ... as the creditors get the first bit of money, then the shareholders, then the employees ... and lastly the customer.
  11. Garbz
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    Garbz New Member

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    *Yawn* Chapter 7 (liquidation) is the one you really need to worry about. Plenty of businesses have survived Chapter 11 filings before.
  12. usayit
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    usayit Well-Known Member

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    Since when were customers the creditors? Last time I went to a store, I spent money... not loaned them money. Employees are still legally protected.... hours/tasks worked still require payment. Future employment, benefits (pensions for example), BONUSES, etc are not necessarily protected. I have never ever seen a Chapter 11 that resulted in agreed support contracts nor rebates to a customer not being honored.

    If you are in a position (like Canon) to loan them stock for the store, then yah.. be worried... I doubt anyone in this thread is in this position.


    As garbz put it... *Yawn*
  13. AlexColeman
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    AlexColeman New Member

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    Meh.
    I enjoy going in there and BSing with the guys. However I would never purchase there. Adorama is unbeatable, they are only slightly better then Best Buy.
  14. Txaggie08
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    Txaggie08 New Member

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    As a Ritz employee who's been getting the legal briefs etc.

    The bankruptcy was filed because we lost our line of credit, and have re-established the line with a new creditor. Ritz will not be closing(They are closing a few stores but less than half of them). Boaters world is the biggest drain on the corporation and needs to go.

    Nikon and canon are shipping directly to us btw. You coming on here and blowing smoke making it sound like we are going belly up comes dangerously close to libel. I routinely send my customers to this forum for advice and to back up what I'm trying to sell them. I would appreciate you not making statements out your rear claiming we will be going out of business.

    I'll give you a hint on those rebates btw, ours take no longer than everywhere elses does, and most come directly from epson.
  15. usayit
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    usayit Well-Known Member

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    Under chapter 11, the extended warranty contracts are intact. It is very rare to see them go null and void even WITH a store closure. Many retail chains are not in the warranty business. They are retailers of said services; ie a third party vendor would honor the agreement. I've been in this boat with "The Wiz" store chain went out of business.. Yes.. it was a little inconvenient having to deal with someone who is not local.

    Nothing new... liquidators. The process of selling off a particular chain can be costly for the company who doesn't have the resources to accomplish such task. As such, it is easier to just sell the entire location (and all of the contents) to a liquidator for a single transaction. The liquidator will then take care of the mess of cleaning out the location. There were signs post explaining the situation when Shaper Image, Circuit City, and CompUSA all went kaput.

    As mentioned before, you should examine the address to which your rebate went to and contact that entity. If it is not a rebate through Ritz, then I would stop blaming them.
  16. PatrickHMS
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    PatrickHMS New Member

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    I NEVER said ANYTHING in this thread that was or is not true.

    I just made the sincere mistake of offering a heads up to readers here that Wolf / Ritz had filed for Chapter 11, so is that true or not?

    I believe that to be true, so no libel there.

    Mentioned the possible liquidation of stores, tells me that there won't be any deals for us who would love to see them if that does happen.

    Since I have had two bad experiences with them recently, I simply told my personal experience of returning an item in December that I paid $400 (made the silly mistake of paying) cash for, and Wolf requires that refund comes as a check from the Corporate offices. It took me well over two
    months of asking before I ever got that, because they had lost something related to the first check, and had to cut me another one. If I hadn't asked for it from this end I never would have gotten it because of what they had lost.

    I bought something in December that offered a mail in rebate from Ritz that I have not received, and although I mailed in proper forms several months ago, I have been told not to expect it. Last I was told was that they were out of funds.

    Have been a loyal Wolf customer for 40 years, since 1969, and have spent thousands of $$ there over the years (what about you?), and have even praised them and recommended them in other posts here on this forum.

    I was simply warning others to be careful in these times, what is wrong with that?

    I know about Sharper Image, CompUSA, and Circuit City, and I am very thankful that I don't have any product bought there that I am having trouble with, also glad I didn't pay good money for any extended warranties from those stores I would have to deal with.

    I don't want to see Wolf/Ritz go belly up, and sincerely don't think that I could personally cause that even if I tried.

    Was just warning others to be careful, in these times, so someone here did not lose their hard earned money because they were not aware.

    Shoot the messenger, right?
  17. usayit
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    usayit Well-Known Member

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    "so be very careful in your financial dealings with them from now on."

    threads like this does hurt their business... as Txaggie08 pointed out.
    Last edited: Mar 18, 2009
  18. PatrickHMS
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    PatrickHMS New Member

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    What a warm, friendly, supportive place this TPF is...lol...LOL...ROFLMAO!

    I apologize for trying to warn anyone here from potentially losing money.

    Won't happen on here again, making the mistake of caring.

    With guys like me and Bernie Madoff, what's this Country coming to?
  19. Chris Sandström
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    Chris Sandström New Member

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    Hi,
    I tried to explain why Ritz went bankrupt in the following presentation:

    Disruptive Innovation And The Bankruptcy Of Ritz Camera

    Parallells can be drawn to other shifts to digital technology (e.g. radios and calculators) and the effects this had on the sales channels.

    Best,

    Christian
  20. ha6570a
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    ha6570a New Member

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    Passing on the info I received today:

    Per a customer service rep named Ly that I spoke with today, rebates are being delayed 10-12 weeks (beyond the normal 6-8 week timeframe), but "at this time" they intend to honor them. That is what I was told. My rebates for $60 were submitted on 1/13; should have received them in 8 weeks; called mid-March; was told they were having "processing delays" but would be mailed shortly (was not told about bankruptcy); 4 weeks later (today), I called again - was told b/c of bankruptcy proceedings, they would be delayed.

    So the info that the rebates aren't taking any longer than others is incorrect. And the rebates I am getting are from Ritz for a Lexmark, not an epson.

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