pop quiz

Discussion in 'General Shop Talk' started by mysteryscribe, Nov 29, 2006.

  1. mysteryscribe

    mysteryscribe TPF Noob!

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    Since I'm no longer in business I generally try to stay away from this thread. This morning over my crispy bran flakes with dried fruit, I had a thought. I would love to reveal it all but it would ruin the question and prejudice the answers.

    So her goes.. Sally Martin a Local Real Estate agent calls you. She wants a portrait and wants you to do it. She has seen your web site and has a friend for who you have done work. She states that she will be there at 3pm.

    Three PM Sally shows up. She is dressed in a simple dress with buttons up the front and simple jewelry.

    After you greet her what is your first question. Im going to make this easy a multiple choice question.

    1. How would you like to handle the charges?
    2. What kind of image would you like your portrait to present
    3. Is there any feature you would like to emphasize or downplay.
    4. So Sally are you married?

    The honest answer should tell something about you. So who is willing to answer what would you ask first. The question might be phrased differently but thats pretty much the gist of the beginnings I think
     
  2. Michael Humle

    Michael Humle TPF Noob!

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    I'm going to have to go with number two because most people have an idea about what type of "story" the portrait is telling about them. The photographer would not know this...
     
  3. Alison

    Alison Swiss Army Friend Supporting Member

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    This is a trick questions ;) I always talk about the charges before I meet with the client, they are listed on my website and typically that is their first question when they call :lol: . I am stuck between #4 (I wouldn't ask if they were married :p but some small talk to get them relaxed before shooting) and #2 because I do think it's important to know what they client wants to protray if it's headshots for a business client.
     
  4. rmh159

    rmh159 TPF Noob!

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    LOL interesting post mysteryscribe. I've never been paid for any type of photography (yet... knock on wood).

    I would have to say #1 though I'd phrase it differently. The reasoning is that from a business point of view I'd want to be on the same page about the entire experience right away (and cost is a big part of the process). It might be uncomfortable but it would be a hell of a lot better than shooting an entire session than possibly shocking her with a huge bill.

    #2 I would think the photographer should know. You said she's in real estate so the pic would just need to make her look friendly and relatively conforming.

    #3 Again, the photographer should know this without asking. If she has a huge beak of a nose I don't think you need to ask her to realize she wouldn't want it emphasized.

    #4 This would naturally be my 2nd question. :lol: ... ideally while doing a David Hasselhoff impression. Jk... don't know where that came from...
     
  5. SHUTTERtoSPEAK

    SHUTTERtoSPEAK TPF Noob!

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    +1
     
  6. dewey

    dewey TPF Noob!

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    Well I always start with #2 to get them comfortable, but #1 happens before the lights go on!

    #3 I don't usually ask - women are forward about this most of the time.

    #4 happens if she's cute. :lol:
     
  7. Jeepnut28

    Jeepnut28 TPF Noob!

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    #2.......never assume anything, and first rule of sales is to ask enough questions to find out the needs and wants of your customers.
     
  8. rmh159

    rmh159 TPF Noob!

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    So what's the answer Mysteryscribe? I'd like to be able to sleep tonite without this hanging over my head!!! :lol:
     
  9. mysteryscribe

    mysteryscribe TPF Noob!

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    The answer is as Alison said a trick question any of them are right....

    If you are a business man. you want to get the money down first because you have no doubt the rest is easy...

    If you are a story teller with a camera first, you want to know what the the lady want to say.

    If you are a technition you want to decide how best to hide a blemish, which she might be self conscious about. Don't laugh I had a customer who asked about her turkey waddle before anything else.

    And last if you are a psycho- photo person you want to bond with the customer so you can recognize the look that is most like her. Every customer if you talk to them will have different expressions as they go along. Also you can direct those thoughts to some extent.

    Each and everyone is right and none are wrong. So all of you get a pat on the back.
     
  10. craig

    craig TPF Noob!

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    First of all the client never gets to sit on the same day that they call. It has been my experience that the client always shows up unprepared and flustered. Charges are always handled well in advance. Only questions I have is studio or location. At that point I explain how the shoot will go down: standard shots first then it is time to explore and have fun. Proud to say that the client rarely picks the "standard" shots. I never hit on the subject. Now art directors or whatever standing over my shoulder are a different story. I have shot a lot of Real Estate execs and it is really difficult.

    Once again I think I failed to answer the question.
     
  11. mysteryscribe

    mysteryscribe TPF Noob!

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    You evade the question but since it wasn't a survey that's fine. If you set the payment conditions before anything else then that is the answer.
     
  12. craig

    craig TPF Noob!

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    Yeah man. It is a profit deal. People know my work and what they are getting themselves into.
     

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