So here's a question - how would you have handled this scenario? I had free promo print codes (a couple of free 8x10s) for a drug store I do shop at but don't normally purchase prints from, so I loaded my account and my mother's account with the free prints. I went to pick up the prints and am met with a clerk who looks at the package and refuses to hand them to me - "they are professional prints," she says. They need a release. Implicit in her tone is that I am stealing prints, and she seems rather proud of herself for foiling this devious plot. I explain that no, I took them myself and I can sign whatever they want me to. No, she says, they need a release from the photographer. I explain they are not pro prints, they are my own prints of my own children and I have the original files if they are interested in seeing them. "But they have a backdrop" she says. I explain it is an old bedsheet in my living room and ask to speak to the manager. Same business from the manager - they need a release from the real photographer and I may not have my prints until then. I left - no prints. Same thing with my mother's prints. She went to pick hers up and got the same business. Now, they were free, no financial crisis, but as far as the scenario goes, what do you think? They kept stressing their liability, but they prints had no watermark or any other indications of being actual professional prints. Legally, there was no reason for them to suspect copyright violation other than that they were somewhat better than your average drugstore prints, as adjudged by a very young, seemingly uneducated, somewhat snotty clerk. Thoughts?