purchasing online

Discussion in 'Photography Beginners' Forum' started by jacsul, Sep 10, 2009.

  1. jacsul

    jacsul TPF Noob!

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    Good morning,
    I have a question, I'm looking to buy a camera online.
    Are there any camera stores online that I should avoid buying from?
    I'm going to purchase an Olympus E 620 w/ 2 lens kit.
    Any input would be appreciated.
    Thanks
    Jack
     
  2. Plato

    Plato TPF Noob!

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    I've been dealing with B&H since before the Internet existed and I've found them to be exceptionally ethical.
     
  3. Goontz

    Goontz TPF Noob!

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    Just keep it to a reputable store and not some random guy with a website or ebay store. Also, don't waste your time with any "package" deals that come with 57 items plus a free bonus. Just about everything in those is crap that's thrown together to make it seem like an amazing deal.

    I'd recommend Adorama, B&H Photo and places like that.
     
  4. Big Mike

    Big Mike I am Big, I am Mike Staff Member Supporting Member

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    There are countless sites that will show you the lowest prices...but then do their best to screw you over. The typical scam is that when you place your order, they want you to call and confirm. Once then get you on the phone, they give you the high pressure 'hard' sell...trying to add things like cords, instruction manual, battery...that are usually included. Or they might try to sell you overpriced accessories etc. They might even pull the bait & switch for something else.

    If you don't play their game (or maybe even if you do), the item you ordered will be suddenly back-ordered. They wait until you get fed up enough to call them, then they give you the hard sell all over again.

    One way to help gauge a place it to check it's rating on sites like Store Ratings and Reviews by Real People - Trusted Online Shopping

    My philosophy is that it's best to either shop locally or use the biggest photo stores....B&H and Adorama.
     
  5. jbylake

    jbylake Dodging the Men in Black Supporting Member

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    I haven't been doing business with them nearly as long as Plato, but I can second his opinion, with the business that I have done with them.

    J.:mrgreen:
     
  6. KmH

    KmH Helping photographers learn to fish Supporting Member

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  7. DWS

    DWS TPF Noob!

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    B&H and Adorama :thumbup::thumbup:
     
  8. Plato

    Plato TPF Noob!

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    I've also purchased from Adorama and have had no complaints. For me, however, the B&H web site is easier to navigate.
     
  9. HelenOster

    HelenOster No longer a newbie, moving up!

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    We agree with you about our website; we just migrated to Endeca and are in the midst of fine tuning it. So it should be a whole lot easier very soon.

    Sincerely

    Helen Oster
    Adorama Camera Customer Service Ambassador


    helen.oster@adoramacamera.com
    www.adorama.com
     
  10. syphlix

    syphlix TPF Noob!

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    i've bought some stuff from adorama B&M and they seem good... i bought and returned 4 different photo bags before i found one i liked and they didn't give me any problems...

    some of their salesmen are a bit rough/pushy but u don't have to worry about that online!
     
  11. Tee_bird

    Tee_bird TPF Noob!

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    I've only bought from B&H (and Best Buy, but I won't get into that) and they were amazing to deal with.
     
  12. Plato

    Plato TPF Noob!

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    I have found that both your store and your competitor further downtown are quite ethical. I have no qualms about purchasing from either organization.
     

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