Since this is the business section I figured I'd post here. I hope that's okay. People are just mean this Holiday season!! I have one customer who has made the past couple weeks hell!!! I was three minutes late to their second appointment (retake) and since I'd taken their portraits before I had no problems with them being 10 minutes late. I was putting up the background joking with them as they appologized and said it's not a problem, I was a couple minutes late myself so don't worry about it. That started the whole thing, next thing they were complaining about my being late and how it made them take longer for their session. They weren't even there for another seven minutes after I'd shown up. Then they complained about me rushing them. They got an entire hour for their session. They were waiting for about 45 minutes for half their party to show up. I schedule my sessoins far enough apart to keep this from happening but still blamed me saying that it doesn't matter that their party didn't show up till 45 minutes after their session began. Then they want a discount on their portraits and basically pay about 80% less than the price for them!! I have put my foot down but am so frustrated. I have worked with this family and I truly hate being taken advantage of. Anyone else have any rant stories they could share to make me feel like I am not alone??