Yesterday wasnt a great day for me, but I wont go into details. I sold my lights on ebay last week. I set up the collection and delivery on friday via paypal. I asked them to collect the package from me on the 27/11/07 (which was yesterday) since me and were Swe at home. They didnt give me any estimated time of arrival, which sucked but hey. Well Tuesday comes and we wait from 8am till gone 5pm and nobody has come to get the package. If youve ever tried to phone the parcelforce customer service line, youll know how crap they are. They just advise you to email them. So I emailed them asking if they knew when the delivery was due and they responded (quite quickly Ill give it them) that deliveries in my area were between 9 and 5. Great. Its already been between 9 and 5 and I nobody came. Well I had to go out at 5, but somebody was in the house anyway. When I got back later in the evening they still hadnt come. I tried to phone parcelforce again but the line was closed. So, first thing this morning I phone parcel force takes me forever to go through options just to speak to somebody and even then its a catagory that has nothing to do with my problem. (all the others just say to email them). Anyway, the lady appologised and asked for the tracking number. I start to read it out and she says oh. her:Did you set up delivery via ebay/paypal? meYeh on Friday for collection . her:Sorry, youll have to contact paypal. me:What do you mean? I set up the delivery with you and nobody came her:Yeh, but you have to contact paypal. Sorry. Thanks for your call bzzzzzzzzz You gotta be kidding me! So I try to call paypal, but they have no option for a customer query and I couldnt get through to any operators through any other options. So Ive emailed them. No doubt their email turn around is going to be 24-48 hours. This is ridiculous. Wasted a day. Will have to waste another day. And I cant appologise enough to the buyer of my lights. Damn nab it! Matthew PS: I also heard back yesterday from a job I went to an interview for and, again, I was unsuccessful due to more experienced people applying.Fair enough.