Sending in Bad Canon Lens??

Discussion in 'Photography Beginners' Forum' started by jepry, May 4, 2008.

  1. jepry

    jepry TPF Noob!

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    I just bought a Canon 24-70 2.8L lens from someone on Craigslist and I think it is a bad copy....anyone have experience sending a lens to Canon for calibration?

    It seems to have AF issues, images seem to soft, and a lot of my shots are blurry!!! When I tried it out when I met the person it seemed to shoot fine outdoors but now I am getting frustrated.

    I am wondering what kind of money am I looking at to send it in and get repaired and what kind of turn-around time am I looking at?

    Thanks.

    PS. Never buying of CL again!!!
     
  2. JimmyO

    JimmyO TPF Noob!

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    What ever you do get tracking
    I sent in a lens to nikon but it got lost in the USPS system. =(
     
  3. Sw1tchFX

    Sw1tchFX TPF Noob!

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    Post an example?
     
  4. Village Idiot

    Village Idiot No longer a newbie, moving up!

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    the 24-70 f/2.8 is notorious for being soft. If you think getting a soft copy is just luck you're wrong, getting a sharp copy is luck according to everything I've read. I even used one and wasn't too impressed with it.
     
  5. Big Mike

    Big Mike I am Big, I am Mike Staff Member Supporting Member

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    Ya, I've heard about issues with this lens as well.

    As for sending it in, there are Canon Service Centres in several states. I'm sure you can find the closest one on the Canon USA web site. Give them a call and they will be able to instruct you from there.
     

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