SmugMug?

Discussion in 'General Shop Talk' started by Jim Stafford, Aug 28, 2009.

  1. Jim Stafford

    Jim Stafford TPF Noob!

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    What does everybody think of SmugMug? I need a place to put shots from various events, high school sports, races, etc so people can purchase. I worked with a guy who used it so that is where I'm starting from. Looks OK to me but I do not know what others are available.
     
  2. PhotoXopher

    PhotoXopher TPF Noob!

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    I love it, been using it for years now.
     
  3. Goontz

    Goontz TPF Noob!

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  4. EleanorW

    EleanorW TPF Noob!

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    It's still valid - used it on Monday when my trial ended
     
  5. itznfb

    itznfb TPF Noob!

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    It's one of the few sites I can give my money and don't feel like I wasted it.
     
  6. mrcoons

    mrcoons TPF Noob!

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    Another satisfied Smugmug user! I've been with them for years. I've looked at others and none fit my needs like Smugmug. Best customer support in the business, too.
     
  7. misol

    misol TPF Noob!

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    I like it for gallery viewing but since they switched labs I havent been happy with their print quality. They have alot messed up a order that they promised to fix but never did. So I use it for family photos (letting grandparents look and order) and I use it to show my clients their shots. But I order from Mpix pro for my clients prints.
     
  8. shannonegg

    shannonegg TPF Noob!

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    I considered Smugmug, and loved the customer support that they offer. If you are just starting out and don't anticipate selling in large volumes, you may want to check out Printroom. The classic membership is free, and they take 16% of every sale. Smugmug does have more of a professional look, and the customer service is better, but for someone like me, who sells in low volume, every penny counts!
     
  9. awilliamsny

    awilliamsny TPF Noob!

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    Hi, I'm from SmugMug. Would you mind writing me, ATTN: Andy, at our help desk? I want to correct this asap. help - How to email a real person who will respond

    Thanks and very sorry. We'll make this right!

    Edit: We didn't switch labs, we added Bay Photo. If you have specific orders you'd like me to review, I'd be happy to do that. We want you to be thrilled.
     
  10. Goontz

    Goontz TPF Noob!

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    :thumbup:
     
  11. misol

    misol TPF Noob!

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    Thanks, someone did get back to me and said they would get out the correct print but it never came. I just let it go, it was just for personal use and, honestly I sort of forgot about it. I will dig through my emails and find the one from ya'll :)

    I do agree your customer service seems good, but something (in my humble opinion) seemed to happen with the quality. Perhaps it was a fluke or something on my end
     
  12. Kiron Kid

    Kiron Kid TPF Noob!

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    Smugmug is one of the better ones. Stay away from Pictage.
     

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