Man, oh man... This really sucks big time. I discovered that I have hernia (inguinal) and my physician recommended a surgical procedure which is fairly simple and done on an outpatient basis. He also recommended the surgeon to do it at a nearby hospital. I call the guy and a receptionist, a rude one, tells me (after finding out which insurance I have) that the doctor is not accepting new people! I mean this guy is a surgeon!!! It's not like he keeps his patients under the knife all the time! WTF??? The surgery needs to be done in the next couple of months, otherwise the hernia can get into complications, so that means looking for another place to do it. Gotta love this system!!!