My local lab, which usually does a great job with scans has totally screwed me. My scans came back with black bars and chunks of my photos missing because they didn't position them right, the color washed out, and highlights COMPLETELY blown out. I'm absolutely disgusted right now. I cannot wait to get my own film scanner. This is not worth paying for. I can't even go back and complain because I leave for America tomorrow, early. For example: This was my favorite photo of the bunch. As you can see, it is grainy as hell. This should NOT be the case when scanning Fuji Velvia. You know you can project this to huge proportions before the grain shows. A scan like this should not look like this. Look at the blown out highlights through the trees -- in the actual slide, those are completely full of detail. Look on the path and you'll see a nearly invisible "ghost person". On the slide, he is still a ghost person, but he and his dog are completely visible. It made the picture. Fuji Velvia is known for rich, vibrant colors, especially greens in nature. The slide shows this, the scan is completely washed out. It looks blurry too. LOOK at the size of the black bar! How far off can that positioning be? The yellow looks dull and pale, when in real life and in the slide it looks vibrant and bright. The thing that makes me the most angry is that I know they're capable of better. Take a look at the colors in these, from the same place, on a different batch: I am just absolutely disgusted.