Anyone buy from Vistek?

Discussion in 'Photography Equipment & Products' started by epp_b, Mar 11, 2009.

  1. rubbertree

    rubbertree TPF Noob!

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    Just wanted to add an amendment to my above post.
    That Sigma 24-70 mm I ordered from Vistek? It was at my door within on Monday. Ordered Friday, here Monday. I'm very pleased with that.


     
  2. skieur

    skieur TPF Noob!

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    Thanks for the suggestion. I will check out Camera Canada.

    skieur
     
  3. skieur

    skieur TPF Noob!

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    Apparently neither does emailing Adam, since despite according to the Vistek website, Viveza is in stock in Toronto and Calgary, it is apparently necessary to deposit $50 + dollars to order it from the Mississauga store.
    Why can't they just get it in stock? A deposit should NOT be necessary.

    skieur
     
  4. skieur

    skieur TPF Noob!

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    The answer seems to be to buy it in stock at Henrys rather than order it and pay a deposit at Vistek.

    skieur
     
  5. SpeedTrap

    SpeedTrap TPF Noob!

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    That was the answer 4 months ago, why bring it back now?
     
  6. Disappointed

    Disappointed TPF Noob!

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    This is the worst company I have ever dealt with in my life. Seriously. I tried to buy paper on their site with 3 different methods of payment, all of which were denied. Then I tried to call their phone number to order online and was told I couldn't order anything through them unless I was to pick it up in person, they then transferred me to their web dept team who then said they couldn't help me and wanted to transfer me back to the sales team. At this point I asked to speak to a manager and they tried to transfer me and hung up on me. I tried to call back to speak to the manager and got his voicemail. When I finally got through it doesn't even seem like they have the paper in stock, despite advertising it online. I work in ecommerce and can not believe how bad this company is. If you have any alternative source to buy your photo products from, do it and avoid this company like the plague.
     
  7. KmH

    KmH In memoriam Supporting Member

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    Welcome to the PhotoForum. It's always a treat to revisit threads that died 3+ years ago.
     
  8. Michiyo-Fir

    Michiyo-Fir TPF Noob!

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    I tried to buy a Tokina 10-17 from them. It says I placed the order successfully and the item showed as having stock, a few days later, got an email saying my order was canceled because they're now out of stock. I wasn't charged yet because the item hasn't shipped but I was about to go to NYC the next week and really needed that lens so that was a bit inconvenient. I ended up finding one on craigslist because all the stores were sold out which worked out but it easily could've been a big hassle.
     

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