Nikon repair quote question

[crimbfighter]

My 70-200 VR1 is acting up with the focus ring squeaking when it's turned past max or min and the focus ring is binding a little when zooming back from 200mm. I have never sent any Nikon products back to them for repair, so I started to complete their online repair form. When checking the appropriate box for the type of repair it quoted me at $600 right off the bat, and the fine print said that you essentially are pre-authorizing them to do $600 in repairs before they even tell you if it'll cost more or less than that.

Am I reading that right? Or do they give a more accurate quote once they get their hands on it and contact you before starting any work?

 

[tirediron]

You are authorizing work not exceed $600; in other words, if it costs $300, they will charge you $300, but if it's going to cost $700, they will shake you down for another hundred. FWIW, Nikon Canada loves $350; everything lens-related seems to cost $350...

 

[crimbfighter]

You are authorizing work not exceed $600; in other words, if it costs $300, they will charge you $300, but if it's going to cost $700, they will shake you down for another hundred. FWIW, Nikon Canada loves $350; everything lens-related seems to cost $350...

Thanks for the info. I thought it might be something like that. That's good to know about Nikon Canada. I assume they have no issue fixing US serial numbered equipment?

 

[tirediron]

.... I assume they have no issue fixing US serial numbered equipment?

That I couldn't say; the only gear I've ever sent in for repair has been purchased in Canada.

 

[crimbfighter]

I'll have to send them an email to find out! It would be nice if they did service US purchased equipment.