Problem with Lumix DMC-GX85

[Yon]

I dropped the camera. It landed softly, but now, about 5 seconds after I turn it on, it comes up with the message"Please turn camera off and then on again." When I do that, the whole process repeats. It works OK during the few seconds before the message, including taking pictures. Any ideas how I can get out of this bind?

 

[Jeff15]

Hello and welcome. Have you tried a factory reset?

 

[Yon]

Hello and welcome. Have you tried a factory reset?

Thanks for the suggestion, but I have tried Reset and it doesn't work.

 

[Fujidave]

I dropped the camera. It landed softly, but now, about 5 seconds after I turn it on, it comes up with the message"Please turn camera off and then on again." When I do that, the whole process repeats. It works OK during the few seconds before the message, including taking pictures. Any ideas how I can get out of this bind?

If you can then take it back to the shop where you got it, explain to them what happened and they might be able to fix it.