Had a subpar first time experience buying from MPB. The description of the item said the lens came with several accessories. Two of which I didn’t think fit the lens. It said it came with: Lens cap Back cap Case Lens hood Tripod collar Drop-in filter I figured the tripod collar and drop-in filter were incorrect, so I contacted customer service to double check. Sure enough, she said it came with everything listed. Well, I ordered the lens, and it shows up with nothing except front and rear caps. I’m confused, so I contact customer service. They say, “whoops, it was a mistake, but we’ll ship you a lens hood”. Customer service literally just read the webpage rather than actually checking what came with the lens. What about a case? That question goes unanswered. I’m left with thinking that this is a case of false advertising and/or bait and switch. I was told that the lens hood would ship two weeks ago today and I would receive a shipping confirmation. I haven’t received anything in two weeks. @mpbcom , I would like to get this straightened out so that my first experience won’t be my last. Can you please provide any help?