I did my first "people" photoshoot yesterday as charity work for a church youth group. There were thirteen families and everything went just fine with two exceptions. The focus of the first two families I did was way off. The location was inside a movie theater and several of the lights were burnt out. As you can imagine it was difficult to see. The camera seemed to focus fine but after the first two families I decided to zoom in and check (yes, should have done that first). Oh, they were bad out of focus. The rest of the day I used a flash light to shine in their eyes to focus properly so no more issues (yes, it was that dark). I contacted both families and apoligized for the poor performance and offered to redo the shoot at no charge. My question is this: what can I do to salvage my reputation? Any suggestions on making this right? Oh, and how do you not let something like this kill your confidence?