photop
TPF Noob!
- Joined
- Jun 10, 2019
- Messages
- 52
- Reaction score
- 3
- Can others edit my Photos
- Photos NOT OK to edit
I received a baby book order back from WHCC and thought how muddied the images looked (the whites were looking quite dull and gray and the light in the baby's eyes gone) so I called right away to express my concern and the customer service rep said to take pics and send them. So I took pics of the order screen then the corresponding pages in the book to show the differences. The rep said the order was done within the realms of tolerance and they would give me a discount on remake, allowing me to make changes on my end. When I tried to reason she was unbending. I have several book albums done by WHCC and been extremely pleased. Years ago they redid an album with color issues...virtually no questions asked so I expected the same treatment this time. Comments/thoughts anyone on how to handle this? The image on the left is original and on the write is out of the book.