This morning has been wide and varied. I started out writing some DL DVDs - aren't they great! 8GB per disk as opposed to 4.4 - 4.7. Then midway though that a phonecall. Somebody found my number on partypop.com and wouldn't take no for an answer when they tried to sell me some internet listing or other. Finally after politely telling them I wasn't interested, several times I had to tell them very firmly "no and goodbye". Immediately after that the phone rang again - this time Dell on a customer satisfaction survey. I bet they wish now that they hadn't asked my opinion! I told them straight that a video card in an 18 month old computer should not have died. That the person I dealt with over the phone was hard to understand due to the crappy (cheap) phone line they used and the horrendously thick Indian accent. Then they asked tentatively how the new video card was and I told them straight that it was ordered a week ago and should have been here by now. They promised delivery in the next business day - we'll see how that goes. I rated them mostly 1s on their survey. I sure as heck won't buy a dell for myself since the parts are Dell-unique now.