Adobe Service Nightmare I purchased CS3 or so I thought at Staples . Next day after I installed it on the laptop and entered the serial # , Got the message that what I had was a upgrade. You can not return opened software. I call adobe and they say NO PROBLEM just send us a copy of receipt and a letter of destruction and we will refund it to you in about 6 weeks, Well still no PS ,so I buy it from there web sight for 649.00 and CS3 is working very well. Four month later and still no refund . Call customer service to find out that the refund is DENIED as they dont like the Staples receipt. And the serial number for the CS3 upgrade has been invalidated with the letter of destruction so I cant even give away the upgrade that I paid for.