Airlines reaching a whole new level of suckiness

Discussion in 'Off Topic Chat' started by invisible, Aug 7, 2008.

  1. invisible

    invisible Been spending a lot of time on here!

    Joined:
    Mar 10, 2007
    Messages:
    5,213
    Likes Received:
    977
    Location:
    Canada
    Can others edit my Photos:
    Photos NOT OK to edit
    Anybody else tired of airlines cancelling flights and rescheduling itineraries as they darn well please?

    The oil crisis is making airlines do things even more idiotic than before.

    Air Canada has just cancelled a flight and put me on another, so my 10-hour itinerary has now turned into a 24-hour one. I'm basically losing a precious full day of vacation, with the added grief of having to spend a night in the stopover city (and pay for the hotel/transportation myself!).

    Had I been the one who decided to cancel/reschedule instead of them, they would've charged me $25. But hey, when they do it it's all good. Talk about fairness and customer-oriented business.

    By the way, after a nasty little phone discussion, Air Canada accepted to pay for the hotel. They just hope people are not going to call them to request it.
     
  2. Antarctican

    Antarctican TPF Noob!

    Joined:
    Jan 10, 2006
    Messages:
    24,809
    Likes Received:
    27
    Location:
    The Great White North
    Can others edit my Photos:
    Photos OK to edit
    Wow, that really sucks!!! Losing a day's vacation hurts.

    Glad you fought for and got the hotel paid for. The 'squeaky wheel' gets the grease, as they say.
     
  3. Overread

    Overread has a hat around here somewhere Staff Member Supporting Member

    Joined:
    May 1, 2008
    Messages:
    23,091
    Likes Received:
    3,756
    Location:
    UK - England
    Can others edit my Photos:
    Photos OK to edit
    ouch!
    That just shows that companies today don't respect their customers - not nessessarily canceling the flight- but expecting you to pay for their failings? not on - besides don't most airlines have arrangments with local hotels/hostles for just this sort of eventualities?
     
  4. usayit

    usayit No longer a newbie, moving up!

    Joined:
    Nov 15, 2003
    Messages:
    9,523
    Likes Received:
    344
    Location:
    North New Jersey, United States of America
    Can others edit my Photos:
    Photos OK to edit
    If its any consolation, the same crap is happening in the U.S. as well. Me? I hate airplanes and I thought it was too expensive even prior to gas crisis.
     
  5. invisible

    invisible Been spending a lot of time on here!

    Joined:
    Mar 10, 2007
    Messages:
    5,213
    Likes Received:
    977
    Location:
    Canada
    Can others edit my Photos:
    Photos NOT OK to edit
    Get this: when the customer service person told me that the airline would be paying for the hotel, I requested an email confirming the hotel reservation. She told me she couldn't make the hotel reservation yet because there could me more cancellations/reschedulings of flights before the date of my trip (November). How reassuring.
     
  6. Overread

    Overread has a hat around here somewhere Staff Member Supporting Member

    Joined:
    May 1, 2008
    Messages:
    23,091
    Likes Received:
    3,756
    Location:
    UK - England
    Can others edit my Photos:
    Photos OK to edit
    err so they won't pay in other words!
     
  7. invisible

    invisible Been spending a lot of time on here!

    Joined:
    Mar 10, 2007
    Messages:
    5,213
    Likes Received:
    977
    Location:
    Canada
    Can others edit my Photos:
    Photos NOT OK to edit
    The rant was a way of trying to get over the stupid Air Canada incident, but you are not helping :)
     

Share This Page