Ok folks, I need some advice. This summer I shot my first wedding. I met the bride through a her mother. I made it extremely clear that I had never shot a wedding on my own, and I had only been a second shooter. The bride was ok with that (especially considering I was WAY cheaper than anyone else she had looked in to). Shot the wedding, was pretty pleased with my results considering it was my first one and ALL outdoors on a day that couldn't decide if it was cloudy or sunny. I posted the slide show of the pics online and both the bride and her mother called to tell me how much they loved the pictures and they wanted to reccommend me to friends. The bride ordered 2 prints and a panoramic of the whole wedding party jumping in mid air. Suddenly today, I get a phone call from the bride and she is literally chewing me a new one about how crappy the pictures are ("Did you even look at these!?!?!?") and they are not up to her standards or worth what she paid for them. She tells me my first step is to call the lab and find out what went wrong, and if that doesn't work, she's expecting some other form of redemption. First, I'm crushed because I put an extrodinary amout of work into them, sencond I'm confused because she told me repeatedly that she loved them....and now I'm angry and frustrated! I told her I would try to make it right, but how many times can I reprint things until I get them to her standards (she thinks all the prints are too dark, grainy, blotchy, insert any negative adjective you can think of relating to pics, she said it). Any advice!?!?!? HELP!!!!!