I have a client that is not happy about the cropping of the photo that they are forced to make when ordering some prints. Of course the aspect is for an 8x12 because of the camera. That I cannot help. Should I have cropped it to an 8x10 ratio before showing them? If I did that, wouldnt it screw up other sizes to print? Now I have an unhappy customer and Im not sure how to fix/help this issue. Am I doing something wrong in the editing/uploading process or is the client being a little too rigid with the fact that ALL images are going to have to be cropped at some point. A few of the ones they were complaining about was just cropping out a bit of sky or grass. Out of the 10 complaints, there are 2 that I think are legitimate to have issue with. I suppose in the future Im just going to have to shoot much looser, which I really hate to do. But anyways...any advice or thoughts? Im trying to figure out how to explain cropping to them and why it has to be done.