New 580exII Not Firing

Discussion in 'Photography Beginners' Forum' started by murph1, Jun 17, 2009.

  1. murph1

    murph1 TPF Noob!

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    I just received my new 580exII and put it on my Canon 40d to test it out and it is not firing!! It has power and brand new batteries, but when I try to take a picture...nothing. When I press the Pilot button...nothing.

    Any ideas?

    Thanks!!
     
  2. JamieR

    JamieR TPF Noob!

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    Have you checked the flash settings in the menu?
     
  3. murph1

    murph1 TPF Noob!

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    Not to sound too stupid :confused: But I have taken a look at them, but not quite sure which settings they should be on...
     
  4. JamieR

    JamieR TPF Noob!

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    Nor me.

    I have a 40D, but no flash yet, so i can't access that menu. Best bet is to read your manual.
     
  5. inTempus

    inTempus TPF Noob!

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    When you hit the test button does it fire?
     
  6. murph1

    murph1 TPF Noob!

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    It doesn't fire when I push the test button either. I know it has power, because the menu lights up, but nothing fires when I press the test button :(
     
  7. Samanax

    Samanax TPF Noob!

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    Is the pilot lamp red?
     
  8. murph1

    murph1 TPF Noob!

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    It is not red. The rest of the menu is lit up and working - but the pilot lamp has not turned red at all.
     
  9. harleyrider

    harleyrider TPF Noob!

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    maybe the batterys are not charged
     
  10. Samanax

    Samanax TPF Noob!

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    Pilot lamp has to be red before you can fire the flash.

    Is it green?

    Have you tried a different set of batteries yet?

    What kind of batteries are you using? Alkalines or NiMH rechargeables?
     
  11. murph1

    murph1 TPF Noob!

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    It is not green either. I haven't tried a different set of batteries since the menu was lit up, I didn't think to. I did put the same batteries in my 430ex immediately after and it flashed with no problem.

    They are NiMH rechargables.
     
  12. Samanax

    Samanax TPF Noob!

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    I have a 580EX II and when the batteries are weak the LCD will display but the pilot lamp won't be lit up. Fresh set of batteries and everything is good again.

    Try another set of batteries.
     

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