DXO PureRaw 4: A Bait-and-Switch Nightmare

[ducky124]

Let me tell you, I feel completely ripped off by DXO PureRaw 4. When I purchased it, they loudly touted "free updates." What they didn't mention was those "free updates" would systematically break the very functionality I paid for.

For months, my workflow has been a frustrating mess. Every update seemed to introduce new bugs, rendering the software unreliable. I'm talking about critical issues that impacted image processing quality and speed. And after three months of dealing with these problems, DXO's response has been a deafening silence. No fix, no patch, nothing.

Instead, they've decided to abandon PureRaw 4 and push a paid upgrade to version 5. Classic bait-and-switch. "Here's a broken product, now pay us more to fix it!" It's insulting.

And here's the kicker: PureRaw 4 isn't even the best in its class. There are other denoising and lens correction software options available that offer equal, if not superior, results. I'm not going to name them here, but a quick online search will reveal plenty of alternatives that don't treat their customers with such blatant disregard.

If you're considering PureRaw 4, save your money and your sanity. Don't fall for their "free updates" trap. You'll be left with a buggy product and a company that clearly doesn't value its customers. Look elsewhere for reliable image processing software.