Sagemax extended warranty – good or bad?

Discussion in 'Digital Discussion & Q&A' started by invisible, Jul 26, 2009.

  1. invisible

    invisible Been spending a lot of time on here!

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    Does anybody here have experience using the Sagemax extended warranty? (It's the one offered by B&H, and I'm sure many other stores as well.) It looks very interesting, but I'd like to know how they respond when you actually have a problem.

    Thanks for your help in advance.
     
  2. c.cloudwalker

    c.cloudwalker TPF Noob!

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    Most books and articles on personal finance say extended warranties are a waste of money.

    And I say most because I haven't read them all but everyone single one I read said so.

    A couple years ago, I bought an iMac as our everyday computer and because of its design (the cpu and the monitor are one and the same and there is no fan) I wondered about the heat doing something to the monitor so I bought the extended warranted. Well, I haven't had to use it. Probably won't.

    But it is really up to you.
     
  3. invisible

    invisible Been spending a lot of time on here!

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    First off, thanks for your answer.

    I'm planning on buying a Nikon D700, which is quite the investment –especially considering I don't make money out of photography.

    I don't know about the US, but here in Canada if you need something electronic to be repaired (big ticket items in particular), you need to be ready to pay a pile of dollars. A 1-year warranty for a camera is short, I would say. I don't mind paying for peace of mind, as long as the company responds when you need them.

    Hence this thread :)
     
  4. c.cloudwalker

    c.cloudwalker TPF Noob!

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    Quite the investment is right. I had no idea what this body is so I did a quick google and, wow! Up until a few years ago I'd never paid that much for a car :lol:

    But if you don't make money from your photography, are you sure you need this camera? Obviously, I don't know you so you may have a very good reason to be looking at this body but, from my point of view, which is that of a pro for over 25 years who never owned a so called pro 35mm body, I have to ask that question.

    I got my first DSLR a few months ago and it cost only a little over $500. At that price, I can kill a couple bodies and not worry about extended warranty before I get anywhere near what you are looking to spend.


    If a D700 is what you need, then that is what you need but I have to ask another question: how much is the extended warranty, for how long, and what does it actually cover?
     
  5. invisible

    invisible Been spending a lot of time on here!

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    Well, the fact is I don't need this camera :). I want to upgrade to a camera with solid high-ISO performance. The options are D300 and D700. Of course one of them is expensivee, and the other one is very expensive. However, with the exchange rate right now, plus a Nikon rebate available only in the US, buying the D700 south of the border is a great deal for us Canadians.

    Th 3-year extended warranty (not sure if that includes the manufacturer's 1-year warranty, of if it's additional) is $295. That's the equivalent to just 4 hours of specialized labour. Or, hypothetical case, 2 hours of labour + parts. It's a fair number... as long as the company delivers.

    Coverage: http://www.bhphotovideo.com/bnh/con...Detail&A=printerFriendly&Q=&sku=524154&is=REG
     
  6. c.cloudwalker

    c.cloudwalker TPF Noob!

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    Can't say anything about the company since I don't know them but: can you use this warranty for a camera bought in the US while you live in Canada? If yes, it doesn't seem like a bad deal. Especially if it's going to avoid you a heart attack every time you take it out of your camera bag.:D
     
  7. invisible

    invisible Been spending a lot of time on here!

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    I don't know yet. There's nothing on the website regarding this warranty and international customers. I called B&H today but they were closed. I'll call again tomorrow.
     
  8. c.cloudwalker

    c.cloudwalker TPF Noob!

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    I would definitely make sure of that unless you are close enough to the border and can use a US friend for an address. Lol.
     
  9. Garbz

    Garbz No longer a newbie, moving up!

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    That's a negative and quite wrong over generalisation. There are plenty of times something breaks outside of warranty that should be covered by it. I just got lucky with an eye-one display two, the warranty for that expires next month and I just had to have mine replaced.
    Or say Dell. It was widely known much to Dell's distaste that if you get a new for old warranty coverage for the extortionate sounding price you can actually "accidentally" drop your laptop in 3 years and get the new latest model. Where the standard warranty would give you your exact laptop back again.

    It may be true in some cases, but as I hate generalisations like that.
     
  10. Dao

    Dao No longer a newbie, moving up!

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    Well, in general extended warranty business is a business. They exist for companies to make more money.

    It is like going to casino, of course, someone can make money from casino, but most others don't. But everybody do have a chance. It depends on how big the chance is.

    Chances are most of the products will still function correctly through out the extented warranty period. In general, I believe Nikon make reliable products. But of course it doesn't mean they do not have lemons.

    So buying a extended warranty or not, it is a personal choice. For me, I usually say no. It doesn't mean I am right, but it is right for me.
     
  11. photoaf

    photoaf TPF Noob!

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    Sagemax are one of the best warranties out there. Depending on the level/type of warranty you buy, they offer ADH which is a fancy way of saying if you drop it or spill something on it, you are still covered.

    Here is a link to answer your international question (yes, they do cover) SageMax | International Coverage

    Definitely call B&H or the warranty company as they will be able to tell you more about what is covered.


     
  12. c.cloudwalker

    c.cloudwalker TPF Noob!

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    It is always possible but, the only lemon I have ever had, I knew long before the regular warranty expired.
     

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