I've had it with Nikon Repair services. I have an SB800 that all of the sudden started no firing in TTL mode. It would work in manual, and Auto, but not TTL. So I sent it in to Nikon to get fixed over a month ago. It gets there takes almost a week to show as "in shop" on their tracking system. Then it's on parts hold status for two weeks. Meanwhile I called trying to find out what the problem is, and if there is any way to expedite the process. First I get a really helpful girl that says no problem, I'll put a rush on it. Another couple of days goes by and nothing changes on the status screen online. I call back and get some guy named Jose who refuses to look my order up by my name, says that he has to have my service order number. Ok I get off of the phone with him, go find the service order number, and call back. A woman answers the phone, doesn't even want my service order number, she wants my name and address... :madmad: So she tells me that the order is complete and that she is sending an email to the repair center to find out if it has been shipped back to me yet. (this was last Friday). I get an email from her that says it will be going out Monday. It's now Thursday and I haven't seen it yet, so I called just a few minutes ago and I get Jose again. This time I had my service order number ready, and he puts me on hold for like 10 minutes. Comes back and says, uh yeah sir, the flash hasn't been completed yet. I'm sending the repair center an email to have them put a rush on it. Holy ****! Are they idots over there or what? I really want to complain to someone, but I don't know who to call... Sorry, I just wanted to vent.