Bosscat
TPF Noob!
According to what I read over on a Canon forum, anyone have problems witha 20d should read this link.
http://photoworkshop.com/canon/EOS_Digital.pdf
http://photoworkshop.com/canon/EOS_Digital.pdf
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Bosscat said:According to what I read over on a Canon forum, anyone have problems witha 20d should read this link.
http://photoworkshop.com/canon/EOS_Digital.pdf
Dear Mr. Wikman:
Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you.
I apologize, but the only option we can offer you is to examine the camera at our Factory Service Center. Please note that we cannot address issues with non-Canon equipment, and thus we are not able to assist you with the Sigma lens. Canon EOS system cameras are designed for use with EF and EF-S series Canon lenses only. It is entirely possible that the camera would perform poorly (if at all) with a non-Canon lens attached.
Our recommendation is to have the EOS 20D and grip examined by a service technician. For factory service, please forward your digital camera to one of the Factory Service Centers shown below. When shipping your camera, please be sure to remove the memory card and batteries. You are not required to send any accessories or manuals when shipping the camera. Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product. If it has been less than one year since the camera was purchased, we ask that you also include proof of warranty in the form of a copy of your sales receipt.
Hi Jenny --
Thanks for getting back with me. Unfortunately, I'm still stuck between a rock and a hard place. I _need_ that camera body until at least the first of the year, as I have weddings scheduled through 17 December. Unfortunately, by that time the one-year warranty will be expired.
I understand that Canon can't be held responsible for problems with non- Canon lenses, but I am experiencing these same issues with my Canon 50mm f/1.8 and my Canon EFS 18-55mm lenses. I have done extensive testing with the Sigma lens on my Canon 300d, as well as the 1DS-MkI, 1DS-MkII, and 1D-MkII at the studio where I work, and have brought the lens in to Roberts' Camera in Indianapolis, where it performed flawlessly on another 20d. As you can hopefully see, the issue is not with the lens (Sigma or otherwise), it is with my 20d body.
If there is another solution, I would love to hear it, but the impression that I'm getting is that you've got my money, and I've got a $1500 paperweight.