"soft spot for these small, creative, struggling businesses'
I'll second that! I am one of those small struggling businesses. I struggle for reasons other than what many might think. My problem is trying to schedule my 'hands-on, physical, time consuming, not predictable time-wise, work with the 'meetings, appointments, and errands' mindset of the typical homeowner. Many times I will suggest a 7:30-8:00am start time for their service request only to be met with 'Oh, heavens no. I have to take my cat to the vet, then I have Mah Jong at the country club with my quilting club girlfriends, then we usually have lunch, then I have to pick my cat up from the vet, and I should probably do some grocery shopping on my way home too, so I'll see you about 2:00'. Sometimes they simply have too many all important zoom meetings and can only see me during some obscure 15 minute break between zooms, say about 11:15am, which never works for someone who involves himself in jobs that take all day many times. This is no bullshit, seriously. People have no respect for service folks like me. They have never worked with their hands and consequently have very little understanding of my occupation, electrical work. They think it is like their meetings, where they start and end at exact times, or they must believe my job is like their errand running where each one is very predictable time-wise, and short in duration. Alas, long live the almighty zoom call and the much coveted all too frequent errand!
Sorry for the rant, I just got home and you can probably tell how my day went.
edited for content