Canon Rebel T2i freezes when taking a picture

[michaelj]

I was taking three photos of a room, and upon taking the third picture, the red light at the bottom right of the camera stayed lit and all other camera functions stopped. The third photo was not written to the card. Turning the camera off and on has no effect on operation or the red light. Only way to reset is to remove and replace the battery. If I do, normal function returns until I try taking another picture; if I leave it alone after pressing the shutter button, the red light will stay on until the battery drains. Before sending it to the shop for repair, I wondered if anyone has any other ideas. Here's what I've tried so far:

Recharging the battery
Using a different lens
Resetting to default
Reformatting the SD card
Shooting without a card in the SD slot
Switching to manual focus

Any other things I should try before sending it in for repair?

 

[Big Mike]

That sounds to me like a card error (or possibly a problem in how the camera is writing to the card).

Try a new card before sending the camera in.

 

[TCampbell]

Mike beat me to it, but my first thought was: try a different card

Question: You said you reformatted the card. When you did this, did you check the "Low Level" check box on the format screen? Also... did the camera hang while performing the format?

 

[michaelj]

I appreciate the replies. I had not checked the low level when reformatting, but now I have, and it did not change the results. I also tried other SD cards, which also did not help. Also, FWIW, if I open to get at the SD card while the red light is on, it beeps. It seems to be stuck in the writing phase. So I'm still at the drawing board.

 

[KmH]

Then it's malfunctioning. Send it in for repair.

 

[bigal1000]

Call Canon and send it back.

 

[raaskohx10]

Two things might be worth trying before sending the camera to repair shop:
1. Use a class 10 SD card.
2. Instal magic lantern software (from here.)

 

[Justman1020]

Once again I am astounded by raaskoh's amazing responses.

I would try maybe calling canon and seeing if they can walk you through reformatting the camera itself (fresh software install) see if that will work.

Other then that ^ that was a horrible response.

 

[michaelj]

It's definitely not the SD card. I don't understand the software solution. I think I'll send it in for repair at this point.

 

[6kimages]

Once again I am astounded by raaskoh's amazing responses.

I would try maybe calling canon and seeing if they can walk you through reformatting the camera itself (fresh software install) see if that will work.

Other then that ^ that was a horrible response.

why are you astounded?

 

[6kimages]

what was your end result ?I have the identical problem

 

[kathyt]

I appreciate the replies. I had not checked the low level when reformatting, but now I have, and it did not change the results. I also tried other SD cards, which also did not help. Also, FWIW, if I open to get at the SD card while the red light is on, it beeps. It seems to be stuck in the writing phase. So I'm still at the drawing board.

Have you done a firmware update yet? Are you on the latest firmware for your model of camera?

 

[pixmedic]

I appreciate the replies. I had not checked the low level when reformatting, but now I have, and it did not change the results. I also tried other SD cards, which also did not help. Also, FWIW, if I open to get at the SD card while the red light is on, it beeps. It seems to be stuck in the writing phase. So I'm still at the drawing board.

Have you done a firmware update yet? Are you on the latest firmware for your model of camera?

^^^this.
not sure if it is the cause of your particular issue or not, but it would probably be the best place to start.

 

[6kimages]

I appreciate the replies. I had not checked the low level when reformatting, but now I have, and it did not change the results. I also tried other SD cards, which also did not help. Also, FWIW, if I open to get at the SD card while the red light is on, it beeps. It seems to be stuck in the writing phase. So I'm still at the drawing board.

Have you done a firmware update yet? Are you on the latest firmware for your model of camera?

In my case everything is up to date

 

[6kimages]

o google search on my t2i issue symtoms brought me here to this actual thread .I liked the forum so I stayed . Anyway in case it brings someone else here ,I sent my camera to Canon .They replaced the PCB assy, Main . PCB assy,box w/LI Batt,dc. in case that means anything to anyone .