I'm suspecting there's an issue with the lens, much along the same lines Derrel is headed.
Set the camera up on a tripod and take a series of images of a scene without changing the focus. Take each image at a different f/stop. Do all the images exhibit the same softness?
If possible, repeat the above with another camera. If it still appears, the lens is the culprit. If it's brand-spanking new, I'd contact the seller and request a replacement. If it's out of warranty, or you bought it used, then it's time for it to take a trip to the Lens Hospital.